Transform Your Locks, Transform Your Life
We are a team of experienced insurance professionals dedicated to providing comprehensive and personalized insurance solutions to individuals and businesses in Winter Haven and surrounding areas. Founded on the belief that everyone deserves access to reliable insurance coverage, we work closely with our clients to assess their unique needs and tailor plans that fit their specific circumstances.
What sets us apart
- Decades of Expertise: Our founder, Karen Bryan, boasts 40 years of experience with State Farm, providing her with unparalleled knowledge and insight in the industry.
- Personalized Attention: We take the time to understand your unique needs and goals, ensuring your coverage is tailored to your individual circumstances.
- Transparent Communication: We prioritize clear and concise communication, explaining your coverage options in simple, easy-to-understand language.
- Local Representation: We are proud to serve our community and are committed to building lasting relationships with our clients.
Personal Insurance
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
Business Insurance
- Business Insurance
- General Liability Insurance
Life & Health Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
Additional Services
- Free notary services
- Free quotes for car and home insurance
- Free quotes for commercial and business policies
Our Mission
Our mission is to empower our clients to understand their risks, navigate the complexities of insurance, and achieve peace of mind. We are committed to providing exceptional customer service, building lasting relationships, and ensuring our clients are financially protected.
Contact us today to discuss your insurance needs and receive a personalized quote.Customer Service Issues
Some customers have reported poor customer service experiences with the State Farm agency. They have mentioned that the agency lacks responsiveness, does not address customer concerns in a timely manner, and can be unhelpful in person.
Positive Experiences
However, many customers have reported positive experiences with the agency. They have praised the helpfulness of specific agents, such as Jessica, Summer, and Robert, who have gone above and beyond to answer their questions, clarify their policies, and provide excellent customer service.
Reviews by Category
5-Star Reviews
- Many customers have praised the agency's staff, citing their helpfulness, professionalism, and ability to find the best options for their policies.
- Customers have also mentioned the ease of doing business with the agency, with some even reporting being able to get coverage in just 15 minutes.
1-Star Reviews
- A few customers have reported poor customer service, including unresponsive staff, mistakes with their policies, and a lack of accountability.
- Some have also mentioned issues with premium increases and disagreements over policy terms.
