Making working with us fun & efficient!
Located in Berea, Ohio, our State Farm Insurance Agency has been proudly serving the community for over 21 years. Led by experienced agent Ryan Devins, our team of dedicated professionals is committed to providing personalized insurance solutions that meet your individual needs and goals.
Our Comprehensive Services
We offer a comprehensive range of insurance products to protect everything that matters to you, including:
Auto Insurance
Our auto insurance plans provide coverage for your vehicle against damage, theft, or accidents, including liability, collision, comprehensive, and uninsured/underinsured motorist coverage.
Home Insurance
Our home insurance plans safeguard your home and belongings from financial loss due to damage, including fire, theft, or natural disasters. We also offer coverage for liability and additional living expenses.
Life Insurance
Our life insurance plans provide financial protection for your loved ones in the event of your death, ensuring they have financial support during their time of grief.
A Personalized Approach to Insurance
Understanding your unique needs is our top priority. We take the time to listen to your concerns and develop a personalized insurance plan that aligns with your specific requirements and budget. We believe in transparency and clear communication, ensuring you understand your coverage and feel confident in your protection.
Our Commitment to You
At our State Farm Insurance Agency, we pride ourselves on:
- Exceptional Customer Service: We provide personalized attention and responsive communication throughout the process.
- Claims Expertise: Our team has extensive experience handling claims efficiently and fairly.
- Financial Stability: As a trusted partner of State Farm Insurance, we offer financial stability and reliable coverage.
Contact Us Today
If you are looking for personalized and comprehensive insurance solutions in Berea, Ohio, look no further than our State Farm Insurance Agency. Contact us today to schedule a consultation and discuss your insurance needs.
Customer Service Issues
The reviews highlight some issues with customer service, with two reviewers expressing frustration with unhelpful agents and staff who blamed a fired employee for their problems. Another reviewer had issues with auto-pay and billing, and was told by staff that it was their fault for not paying bills on time.
Positive Experiences
On the other hand, many reviewers had positive experiences with the agency, praising the helpfulness and professionalism of agents and staff. They appreciated the detailed explanations of policies and programs, and the ability to get more coverage for less money. Some reviewers also appreciated the quick and easy process of switching to the agency.
agency Performance
The agency's performance is a mixed bag, with some reviewers experiencing poor customer service and others having very positive experiences. The agency seems to have some issues with communication and billing, but also has some very helpful and knowledgeable agents and staff.