Your Family of Neighbors and Yours
At State Farm Insurance, our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. As a local agent in Berea, OH, I'm committed to providing personalized insurance solutions that meet your unique needs and financial situation.
Personal Insurance
- Auto Insurance: Comprehensive coverage for your car, truck, or SUV.
- Homeowners Insurance: Protection for your home from unexpected events like fire, theft, or damage.
- Condo Insurance: Specialized coverage for your individual unit in a multi-unit building.
- Renters Insurance: Affordable protection for your belongings in the event of theft or damage.
Business Insurance
- General Liability Insurance: Protection for your business from lawsuits and claims.
- Professional Liability Insurance: Coverage for mistakes or errors made in your professional capacity.
- Workers' Compensation Insurance: Financial assistance if an employee becomes injured on the job.
Financial Services
- Mutual Funds: Invest for the future with diverse investment options.
- Annuities: Secure income for your later years.
Additional Services
- Notary Public: Certified to witness signatures and authenticate legal documents.
Why Choose State Farm?
- Local Representation: As your local agent, I am accessible and available to answer your questions and address your concerns.
- Personalized Coverage: I will work with you to create a customized insurance plan based on your unique needs and goals.
- Claims Handling: I will guide you through the claims process and ensure you get the support you need.
- Financial Guidance: I can also provide you with personalized financial planning and investment options.
Get a Personalized Quote Today
Contact me and let's discuss your insurance needs and find the right coverage for you and your loved ones. I offer free quotes, so you can compare options and find the best value for your needs.
Overall Experience
Reviews of this insurance agency are mixed, with some customers having excellent experiences and others facing issues with staff behavior and customer service.
Positive Experiences
Customers who had positive experiences praised the staff's professionalism, courtesy, and responsiveness. They appreciated the prompt service, helpful advice, and personal attention they received. Some customers have been with the agency for years and have had consistently good experiences.
Negative Experiences
However, some customers had negative experiences, citing issues with staff behavior, poor customer service, and lack of empathy. They reported being treated rudely, ignored, or dismissed when they tried to address their concerns. One customer was even told to find a new agent after providing feedback about poor service.
Staff Performance
While some staff members, like Sean, were praised for their professionalism and courtesy, others, like Jillian, were criticized for their rude and argumentative behavior.