Protecting You and Your Loved Ones, One Policy at a Time.
At Brady Crawford - State Farm Agent, our mission is to become your first and premier choice for all of your insurance needs by establishing a personal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, and Life Insurance throughout the Kansas City, MO area, including Leawood and Prairie Village, KS.
Our Story
As a State Farm Insurance Agent, I have been dedicated to serving the Kansas City, MO area since 2014. My team and I are committed to providing our customers with personalized service, competitive prices, and a comprehensive range of insurance products. Whether you're looking for Auto Insurance, Home Insurance, Renters Insurance, or Life Insurance, we've got you covered.
Our Services
We offer a wide range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Renters Insurance
- Life Insurance
- Business Insurance
- Personal Articles Insurance
- Pet Insurance
- Banking and Mutual Funds
- Annuities
Our team is dedicated to helping you find the right insurance coverage for your specific needs. We take the time to understand your unique situation and provide personalized recommendations to ensure you're adequately protected.
Our Team
Our team of experienced insurance professionals is committed to providing exceptional customer service and building long-term relationships with our customers. Meet our team members:
- Alison Ross, Office Manager
- Isaac Gray
- Ben Kunkel
- Amanda Harrison
- Kaleb Fullerton
- Mac Piles
- Carlos Carreon
- Luke Streeter
- Reginald Slaton
- Austin Melton
- Samantha Shaw
- Angie Corns
Our Mission
Our mission is to become your trusted advisor for all your insurance needs. We pledge to be there for you through the good times and the bad, providing expert guidance and support whenever you need it.
Mixed Reviews for Brady Crawford State Farm Agency
Positive Experiences
Many reviewers praised the agency's staff, particularly Ben, Eric, and Brady, for their professionalism, kindness, and helpfulness. They reported having positive experiences with the agency, citing ease of communication, prompt responses, and satisfactory resolution of their insurance needs.
Negative Experiences
However, some reviewers reported negative experiences, citing issues with refunds, inconsistent premium rates, and poor communication. One reviewer, C. Johns, described a particularly disturbing encounter with a manager, Allison, who was reportedly rude, condescending, and racist. Another reviewer, Kristi Moss, expressed frustration with the agency's handling of her policy cancellation and refund.
Common Themes
Some common themes emerged from the reviews, including:
- Professionalism: Many reviewers praised the agency's staff for their professionalism, knowledge, and responsiveness.
- Communication: Effective communication was a key factor in the positive experiences reported by many reviewers.
- Refunds and Billing: Issues with refunds and billing were a common complaint among negative reviewers.
- Customer Service: The quality of customer service varied widely, with some reviewers reporting excellent service and others experiencing poor treatment.
