Embrace the Power of Symmetry: Start Building a Positive Future Today
At Creditors Bureau USA (CBUSA), we take pride in our heritage as a 3rd generation family-owned retail and commercial collection agency. With over 85 years of experience, we have established ourselves as a trusted partner for businesses and healthcare providers seeking innovative recovery services and consumer communication. Our commitment to exceptional service, paired with our cutting-edge technology and skilled personnel, enables us to offer a rewarding and professional relationship with our clients.
Our Services
At CBUSA, we understand the challenges of managing accounts receivable, especially in the healthcare and commercial industries. That's why we offer a comprehensive suite of services designed to resolve delinquent accounts efficiently and effectively. Our services include:
- Business Collections & Litigation: We specialize in collecting and litigating "Business to Business" debt, serving industries such as agriculture, heavy equipment, property management, fuel & oil, and more.
- Healthcare Specialty: With a deep understanding of the healthcare industry, we provide patient-centric solutions for laboratories, pathology, and radiology services, as well as billing and collections for specialty physician groups and hospitals.
- Revenue Solutions: We design and implement customized revenue cycle management solutions to help healthcare providers and healthcare practices optimize their revenue streams.
- Commercial Services: Our commercial services cater to a range of industries, including agriculture, heavy equipment, property management, and fuel & oil, providing a comprehensive solution for managing delinquent accounts.
Our Philosophy
At CBUSA, we believe that effective communication is key to resolving outstanding accounts. That's why we focus on building strong relationships with our clients and their patients, ensuring a seamless experience from initial contact to resolution. Our team of experts is dedicated to understanding the unique needs of each client and developing tailored solutions to meet those needs.
Our Expertise
With over 85 years of experience, CBUSA has developed a reputation for excellence in the collection and recovery of delinquent accounts. Our team of experts is comprised of seasoned professionals with extensive knowledge of the healthcare and commercial industries. We have a proven track record of success, with a focus on proactively resolving collection issues before they affect our clients' bottom line.
Our Commitment to Security
At CBUSA, we understand the importance of protecting sensitive data. That's why we invest significantly in ensuring the security of our clients' data, meeting and exceeding industry standards for HIPAA, PCI compliance, and other regulatory requirements.
Learn More
If you're interested in learning more about our services and how we can help your business or healthcare practice optimize its revenue streams, we invite you to contact us today. Our team of experts is dedicated to providing exceptional service and solutions tailored to meet the unique needs of your organization.
Exceptional Customer Service
The majority of reviewers praised the exceptional customer service they received from the company's representatives. They were impressed with the professionalism, helpfulness, and understanding nature of the staff.
Efficient and Knowledgeable Representatives
Many reviewers mentioned the efficiency and knowledge of the representatives they interacted with, including Veronica, Barbara, Joe Aleman, Felicia Adams, and Ashley. They were able to resolve issues quickly and provided excellent guidance throughout the process.
Positive Experiences with Collections
Several reviewers appreciated the company's expertise in collections, noting that it's a difficult task due to regulations. They were grateful to have someone trustworthy to handle their collections, allowing them to focus on their core business.
Specific Praise for Representatives
Felicia Adams received special mention from multiple reviewers for her friendly and professional demeanor. Barbara was also praised for her efficiency and helpfulness. Joe Aleman was commended for his knowledge and compassion, while Veronica was appreciated for her caring and understanding nature.
