Trust us to take care of your vehicle, and we'll take care of you!
At Reed's Plumbing & Excavating, we're a family-owned and operated business committed to providing exceptional plumbing and excavating services to homeowners and business owners in Springfield, MO, and surrounding areas. With decades of experience and a team of skilled professionals, we're dedicated to delivering top-notch solutions to meet your unique needs.
Our Story
Since 1972, our family has been serving the Ozarks community with expert plumbing and excavating services. Our commitment to swift, high-quality service means your plumbing needs are met quickly and efficiently, anytime, day or night. From emergency repairs to routine maintenance, our skilled team is always ready to tackle any challenge, big or small.
Our Services
We offer a comprehensive range of plumbing and excavating services, including:
- Plumbing Repair
- Water Leak Detection and Water Leak Repair
- Sewer and Drain Cleaning/Inspections
- Septic Tank Pumping/Repair/Replacement
- Water Heater Repair
- Commercial Plumbing Contractors
- Gas Line Install/Repair
- Grease Trap Cleaning
- Water Line Repairs & Installations
- Lateral Line Repair & Installation
- Toilet, Sink, Faucet Installation
- Hydro Jetting
- Pumping
- Septic System
- Septic Pumps
Our Promise
At Reed's Plumbing & Excavating, we're dedicated to providing exceptional service, with a focus on customer satisfaction. Our team of experts is available 24/7 to assist you in any plumbing or excavating emergency. We offer top-quality service in hours, not days! You can count on Reed's to solve all your plumbing problems, big or small, we'll fix it all!
Excellent Service and Professionalism
The majority of the reviews praise the exceptional service and professionalism of Reed's Plumbing, Heating, Excavating & Air. Customers rave about the company's prompt response, thorough inspections, and efficient solutions to their plumbing issues. The technicians, including Sam, Daniel, Mike, Harry, James, and others, are commended for their politeness, expertise, and dedication to resolving customers' problems.
Appreciation for Honesty and Integrity
Several customers appreciate the honesty and integrity of the technicians, who explain the issues and provide estimates before starting the work. This transparency builds trust and ensures that customers are aware of the costs and scope of the project.
Exceptional Customer Service
The office staff and technicians are praised for their excellent communication skills, prompt scheduling, and willingness to accommodate customers' needs. Customers appreciate the company's flexibility and ability to work around their schedules.
Skilled Technicians and Efficient Solutions
The technicians are skilled and efficient in diagnosing and resolving plumbing issues. They take the time to explain the problems and solutions, making customers feel informed and empowered.
Minor Issues with Communication and Billing
Two customers expressed dissatisfaction with the service, citing poor communication and overbilling. One customer felt that the technician was unprofessional and lacked empathy, while another customer disputed the billing and felt ripped off.