At Cox Heating & Air Conditioning, we are dedicated to providing expert advice and outstanding customer service to our customers in Pinellas and Hillsborough counties, as well as the surrounding areas. Since 1958, we have built our reputation on courteous, professional service and unsurpassed technical expertise. Our team of highly-trained employees is dedicated to providing innovative and cost-effective comfort system solutions for our neighbors in Florida.
Our Services
We offer a wide range of services to meet the unique needs of our residential and commercial customers. Our services include:
- Residential Air Conditioning and Heating Installation, Service, and Repair
- Commercial A/C and Heating Installation, Service, and Repair
- Indoor Air Quality Control, Including Ventilation Systems, Air Purification Systems, and Dehumidifiers
- Design of HVAC Systems for New Construction or Existing Structures
- Semi-annual Tune-ups of HVAC Systems
Our Expertise
Our team of technicians is certified by North American Technician Excellence, ensuring that they have the knowledge and skills to address any HVAC issue. Our technicians also undergo extensive and ongoing factory training to stay up-to-date on the latest technologies and techniques. We take pride in our highly-trained employees and their ability to provide exceptional service to our customers.
Our Commitment to Customer Service
At Cox Heating & Air Conditioning, we build strong relationships with our customers. As part of our pledge to offer premium customer service, we have technicians available 24 hours a day, seven days a week. We understand the importance of prompt and reliable service, and we strive to exceed our customers' expectations with every interaction.
Excellent Service
The majority of the reviewers praised Cox Heating & Air Conditioning for their excellent service, professionalism, and honesty. Many reviewers commended the company's technicians for being knowledgeable, courteous, and prompt in their responses. Several reviewers appreciated the company's commitment to honesty, stating that they did not try to up-sell unnecessary services or parts.
Punctuality and Efficiency
Many reviewers praised the company's punctuality and efficiency. Technicians were often praised for arriving on time, quickly diagnosing issues, and efficiently completing repairs.
Professionalism and Courtesy
Reviewers consistently praised the professionalism and courtesy of Cox Heating & Air Conditioning's technicians and staff. Many reviewers appreciated the technicians' willingness to explain issues and provide guidance on maintenance and repairs.
Negative Experiences
A few reviewers had negative experiences with Cox Heating & Air Conditioning. One reviewer felt ripped off by the company's pricing, while another had issues with the company's response time. One reviewer was unhappy with the company's policy of not selling parts to the public.
Rating Distribution
Out of 21 reviews, 18 reviewers gave Cox Heating & Air Conditioning a 5-star rating, 2 reviewers gave a 1-star rating, and 1 reviewer gave a 2-star rating.
