At Defined Fitness, we're more than just a gym - we're a community dedicated to health and wellness. With eight full-service gyms across New Mexico, we accommodate all levels of fitness and offer a wide range of amenities to help you reach your goals.
Our Story
Defined Fitness opened its doors 33 years ago in New Mexico, and today we're proud to be the largest and most well-known health and fitness club in the state. Our team of over 500 health and fitness experts are dedicated to helping you achieve your fitness goals, whether you're just starting out or a seasoned athlete. We're committed to providing a supportive and motivating environment that fosters a sense of community and camaraderie among our members.
Our Services
At Defined Fitness, we offer a wide range of services designed to help you achieve your fitness goals. From group exercise classes to personal training, team training, and aquatics, we have something for everyone. Our state-of-the-art equipment and facilities are designed to provide a comfortable and inviting atmosphere, and our expert instructors are dedicated to helping you reach your full potential.
Our Amenities
Our clubs are equipped with the latest equipment and technology, including functional training areas, free weights, cardio equipment, and indoor aquatic centers. We also offer a variety of amenities, such as dry saunas, hot tubs, and steam rooms, to help you relax and unwind after your workout. And, with our Kids Club childcare services, you can rest assured that your little ones are being taken care of while you focus on your fitness.
Our Mission
At Defined Fitness, our mission is to provide a supportive and motivating environment that inspires our members to achieve their fitness goals. We're committed to helping you achieve a healthier, happier you, and we're dedicated to providing the best possible service to our members.
General Review of Defined Fitness
The reviews of Defined Fitness are a mix of positive and negative comments. Many members have expressed dissatisfaction with the gym's management, cleanliness, and equipment maintenance. On the other hand, some members have praised the friendly staff, clean facilities, and new equipment.
Management and Customer Service
Several reviewers have criticized the gym's management, citing poor communication, inconsistent policies, and unprofessional staff behavior. Some members have reported difficulty canceling memberships or resolving billing issues. Others have praised the friendly and helpful staff, but noted that this can vary depending on the location.
Cleanliness and Maintenance
Some reviewers have complained about the cleanliness of the facilities, citing issues with dirty locker rooms, showers, and equipment. Others have praised the cleanliness and maintenance of the facilities, noting that the staff does a good job of keeping the gym clean.
Equipment and Services
Many reviewers have praised the new and modern equipment at Defined Fitness, but some have noted that equipment is often broken or in need of maintenance. Some have also complained about the lack of amenities, such as steam rooms and Jacuzzis, which are advertised on the website but not available.
Value for Money
Some reviewers have expressed satisfaction with the value for money at Defined Fitness, citing the modern equipment and friendly staff. Others have complained about the high cost and hidden fees, such as the $100 cancellation fee.
