Enhancing Quality of Life, One Caregiver at a Time
Our Passion: Improving Quality of Life
Quality Respite and Home Care, Inc. is a family of caregivers dedicated to enhancing the quality of life for individuals and families in Santa Clara and San Benito counties. We believe in providing compassionate, personalized care that meets the unique needs of each client. Our team is passionate about making a positive impact on the lives of those we serve.
What We Do
We offer a comprehensive range of services designed to empower individuals and families facing various challenges. Our services include:
Senior Care
- Companionship and social interaction
- Light housekeeping and personal assistance
- Medication reminders and assistance with daily activities
- Transportation assistance
Respite Care
- Short-term relief for primary caregivers of individuals with various disabilities
- 24/7 supervision and assistance
- Assistance with daily living activities such as bathing, dressing, and eating
Specialized Care
- Autism support and interventions
- Alzheimer's care and dementia management
- Cerebral palsy care and support
- Mental health support and companionship
Additional Services
- Private duty care
- Light housekeeping
- Meal preparation
- Babysitting and nanny care
- After-school care
- Sibling care (additional fee applies)
A History of Expertise and Community Involvement
Quality Respite and Home Care, Inc. has been serving the Santa Clara community for several years. Our founder, Christine Shene, has over 40 years of experience in caregiving and has dedicated thousands of volunteer hours to organizations supporting individuals with special needs.
Our Commitment
We are dedicated to:
- Excellence: Providing the highest quality care that meets and exceeds client needs.
- Flexibility: Adapting to the changing needs of our clients.
- Integrity: Treating all clients and their families with respect, fairness, and honesty.
- Responsiveness: Working collaboratively with clients and families to identify and address their needs.
- Service: Offering appropriate care services to all individuals, regardless of their socioeconomic status, race, or religion.
Contact Us Today
To learn more about Quality Respite and Home Care, Inc. and how we can support your family, do not hesitate to contact us during business hours. We look forward to discussing your needs and developing a personalized care plan that meets your unique requirements.
Overall Impression
The reviews for Quality Respite & Healthcare (QR&HC) are overwhelmingly positive, with all authors except two giving the agency a 5-star rating. The reviewers praise the agency's staff, caregivers, and services, emphasizing their professionalism, flexibility, and commitment to providing quality care.
Positive Comments
The reviewers highlight the agency's strengths, including:
- High-quality caregivers who are trustworthy, kind, and understanding
- Flexible scheduling and accommodation of last-minute requests
- Excellent communication and support from the office staff
- A sense of community and camaraderie among employees
- The agency's willingness to work with clients and caregivers to accommodate their needs
- Providing sensory-friendly services, such as free Santa pictures during Christmas
Negative Comments
On the other hand, two reviewers had a negative experience with QR&HC. They mentioned:
- The agency's disorganization and lack of professionalism
- High turnover rate among caregivers
- Inadequate training and lack of fingerprinting for caregivers
- Unprofessional behavior by the HR department
- False accusations and lack of communication when resolving issues
