Protecting Your World, One Policy at a Time.
At State Farm Insurance Agent Luis Estrada, we are committed to providing top-notch insurance services to our clients in Laredo, TX, and surrounding areas. Our team, led by experienced agent Luis Estrada, is dedicated to helping individuals, families, and businesses find the right insurance coverage to suit their unique needs. With over 25 years of business management experience, Luis has built a reputation as a trusted and reliable insurance expert in the region.
Our Mission
Our mission is to provide personalized insurance solutions that cater to the specific needs of our clients. We believe in building long-term relationships with our customers, and we strive to deliver exceptional service, expert guidance, and comprehensive insurance products that offer maximum protection and peace of mind.
Services Offered
We offer a wide range of insurance products, including auto, home, condo, renters, personal articles, business, life, health, and pet insurance. Additionally, we provide financial services and banking products to help our clients achieve their financial goals. Our team of experienced insurance professionals is dedicated to helping you find the right coverage options that fit your lifestyle, budget, and goals.
Our Expertise
With years of experience in the insurance industry, our team has developed a deep understanding of the complexities of insurance products and services. We take the time to listen to our clients, understand their unique needs, and provide personalized guidance to help them make informed decisions about their insurance coverage. Whether you're looking for auto insurance, home insurance, life insurance, or business insurance, we have the expertise to help you find the right coverage at the right price.
Excellent Customer Service
The reviews highlight the exceptional customer service provided by the staff. Ms. Karla, Mr. Garcia, Yvonne, and Luis are praised for their helpfulness, patience, and attention to detail. They are commended for taking the time to explain things thoroughly and responding quickly to questions.
Positive Experiences
Many reviewers express their gratitude for the services provided, including Dr. Amala, who is credited with bringing someone's wife back to them. The reviewers also appreciate the family-friendly atmosphere and the staff's excellent attitudes.
Issue with Billing and Response
However, Delia Chapa expresses frustration with the billing process, stating that they were overcharged for three months and have not received refunds since August 2019. They also mention that their calls have not been returned.
