At Aprille Shaffer State Farm Agency, we are dedicated to providing our clients with personalized insurance solutions that cater to their unique needs and goals. With over 30 years of experience in the industry, our team of licensed professionals is committed to delivering exceptional service, expert advice, and customized insurance plans that provide peace of mind for individuals, families, and businesses.
Our Mission
Our mission is to provide our clients with personalized attention, expert guidance, and tailored insurance solutions that protect their assets, livelihood, and loved ones. We strive to build long-term relationships based on trust, integrity, and a deep understanding of our clients' needs. Our goal is to empower our clients with the knowledge and confidence to make informed decisions about their insurance coverage.
Our Services
We offer a comprehensive range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Personal Articles Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Recreational Vehicles Insurance
- Boat Insurance
Our team is dedicated to providing expert guidance, personalized attention, and tailored insurance solutions that cater to the unique needs and goals of our clients. Whether you're an individual, family, or business, we are committed to helping you protect what matters most.
Our Expertise
With over 30 years of experience in the industry, our team has developed a deep understanding of the insurance marketplace and the unique needs of our clients. We are licensed in North Carolina, South Carolina, and Virginia, and our team is dedicated to staying up-to-date with the latest industry developments and regulatory changes. Our expertise enables us to provide our clients with informed guidance, expert advice, and personalized insurance solutions that meet their specific needs and goals.
Why Choose Us
At Aprille Shaffer State Farm Agency, we pride ourselves on our commitment to exceptional service, expert guidance, and personalized attention. Our team is dedicated to building long-term relationships with our clients, and we strive to deliver insurance solutions that meet their unique needs and goals. With our expertise, dedication, and commitment to excellence, we are the trusted choice for individuals, families, and businesses seeking personalized insurance solutions.
Overall Experience
Most customers have had a very positive experience with Aprille Shaffer State Farm Insurance agency. They praise the agents for their exceptional customer service, kindness, professionalism, and responsiveness.
Praises for Agents
Many reviewers praise specific agents, such as Lisa, Kathryn, Courtney, and Aprille, for their excellent communication skills, attention to detail, and ability to explain policies clearly. These agents are described as "awesome, " "amazing, " and "wonderful."
Competitive Rates and Bundles
Several reviewers mention that the agency offers competitive rates and bundles that can save customers money.
Negative Experience
However, one customer, Ryan Matthew Hudson, had a very negative experience with the agency, citing issues with claims processing and poor communication from the claims team.
Staff and Customer Service
The staff at Aprille Shaffer State Farm Insurance agency is consistently praised for their friendly, courteous, and professional demeanor. They are described as "kind, " "courteous, " and "responsive."