Protecting and growing what matters most to you
At Max James Ins and Fin Svcs Inc, we pride ourselves on being a trusted insurance agency that provides a wide range of insurance products and services to our valued customers in Washington DC, Maryland, Virginia, and the entire DMV area. With over 20 years of experience as a State Farm Insurance agent, our team is dedicated to providing personalized solutions to meet the unique needs of our customers.
Our Mission
Our mission is to be there for our customers and team members through all the good times and bad times. We take pride in protecting and growing what matters most to you - including your house, car, life insurance, business, accumulation, and distribution of retirement income. Our experienced and friendly team of licensed agents work tirelessly to enhance the experience of our valued customers, making the relationship about you, our customers, and not about us!
Insurance Products and Services
We offer a wide range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Recreational Vehicles Insurance
- Boat Insurance
- Personal Articles Insurance
- Banking
- Mutual Funds
- Annuities
Our team is committed to providing personalized quotes, consultations, and exceptional customer service to ensure that our customers have the right coverage for their unique needs.
Community Involvement
We are proud to be an active member of our community, supporting local elementary schools, non-profit organizations, and sponsoring local events. Our commitment to giving back to the community is a core value that drives our passion for serving others.
About Max James
As a dedicated insurance agent and servant leader, I am committed to the professional growth and development of my team members. With over 20 years of experience, I have built a reputation for providing exceptional customer service, expert guidance, and personalized solutions to meet the unique needs of my customers.
Excellent Customer Service and Professionalism
The majority of reviewers praised the excellent customer service and professionalism of the Max James State Farm agency. Many reviewers mentioned the staff's knowledge, responsiveness, and willingness to help with their insurance needs. Some reviewers specifically highlighted the exceptional service provided by agents such as Blessings, Yarisa, Fatima, Meron, and Nakia, who went above and beyond to ensure their needs were met.
Positive Experiences with Claims and Policy Changes
Several reviewers shared positive experiences with claims handling and policy changes. They appreciated the staff's guidance and support throughout the process, ensuring a smooth and stress-free experience.
High-Quality Agents and Staff
Many reviewers praised the high-quality agents and staff at the Max James State Farm agency. They described them as professional, knowledgeable, and courteous, making the insurance process easy to understand and navigate.
Minor Concerns and Negative Experiences
Some reviewers expressed minor concerns or negative experiences, including feeling rushed during a visit, a lack of communication, and some discrepancies in policy information. However, these concerns were few and far between.
One Negative Review
One reviewer had a negative experience with the agency, citing unfulfilled promises and inaccurate information.
