Trustworthy Auto Care for a Safe and Reliable Ride
At Hazel Dell Automotive & Exhaust, we are dedicated to providing exceptional auto care services to the communities of Vancouver, WA, and Portland, OR. As a family-owned and operated business, we pride ourselves on our commitment to hard work, integrity, and quality. For over 65 years, we have been serving our customers with honesty, transparency, and professionalism.
Our Story
Established in 1953, our shop has undergone a transformation from Hazeldell Muffler & Brake to Hazel Dell Automotive & Exhaust, but our core values remain unchanged. Our mission is to ensure that every repair or service performed on your vehicle is completed correctly the first time. We strive to make sure that our customers receive top-quality service, and our technicians are ASE Certified, with over 100 years of combined automotive experience.
Our Services
We offer a wide range of services to cater to all your vehicle's needs, from maintenance to repairs and everything in between. Our services include:
- Exhaust and Emissions Repairs
- Brake Repair and Replacement
- Suspension and Front End Services
- Auto Repair and Maintenance Services
- Check Engine Light Diagnostic and Repair
Why Choose Us
At Hazel Dell Automotive & Exhaust, we prioritize customer satisfaction above all else. Our shop is equipped with state-of-the-art diagnostic equipment, and we use only the best possible parts to ensure that your vehicle is handled with care and remains dependable on the road. We also offer various warranties available for certain services/repairs. Our waiting area is clean, comfortable, and equipped with complimentary Wi-Fi, and there is a coffee shop right next door.
Community Involvement
We believe in giving back to our community and participate in local events, sponsoring softball teams, donating to veterans, and sponsoring car shows. We are committed to making a positive impact on our community and are always looking for ways to get involved.
Overview of Reviews
The reviews are overwhelmingly positive, with 16 out of 19 reviewers giving 5-star ratings. The reviewers praise the shop's workmanship, customer service, and fair pricing.
Praising the Shop's Work
Many reviewers commend the shop's ability to complete tasks quickly and efficiently. They also appreciate the professionalism and courtesy of the staff. Some reviewers specifically mention the shop's expertise in exhaust systems, including custom work and repairs.
Customer Service and Pricing
Reviewers praise the shop's customer service, saying that the staff are friendly, knowledgeable, and helpful. Many reviewers also mention that the prices are fair and reasonable.
Specific Praise for Exhaust Work
Several reviewers specifically mention the shop's expertise in exhaust systems, including custom work and repairs. They praise the shop's ability to complete complex tasks quickly and efficiently.
Negative Reviews
Two reviewers gave 2-star ratings, citing issues with pricing and a perceived attempt to upcharge. One reviewer was unhappy with the price difference between their own repair and their husband's identical repair. Another reviewer felt that the shop tried to upcharge them with a universal part instead of a specific one.
