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At Emerald Animal Hospital, we believe that pets bring joy, comfort, and love into our lives, and it's our mission to provide the best veterinary care available to help them thrive. Our dedicated team of veterinarians, technicians, and support staff are committed to delivering exceptional care and compassion to each and every patient that walks through our doors.
Our Services
We offer a wide range of services to cater to the unique needs of your beloved pet. From wellness exams and vaccinations to diagnostic testing and surgery, we're equipped to handle it all. Our hospital is fully equipped with state-of-the-art technology, including digital x-rays, ultrasound, and an in-house laboratory, allowing us to provide prompt and accurate diagnoses. We also offer a range of services to promote your pet's overall health and wellbeing, including dental care, geriatric care, and grooming.
Our Philosophy
At Emerald Animal Hospital, we're dedicated to creating a positive experience for both you and your pet. We take the time to listen to your concerns, answer your questions, and explain our findings in detail. We believe in empowering our clients to take an active role in their pet's healthcare, and we're committed to providing you with the education and support you need to make informed decisions about your pet's care.
Our Team
Our team of veterinarians, technicians, and support staff are passionate about providing exceptional care to your pets. From routine check-ups to complex surgeries, we're dedicated to delivering the highest level of care possible. Our team is committed to staying up-to-date on the latest advancements in veterinary medicine, ensuring that your pet receives the best care available.
Our History
Emerald Animal Hospital has been a trusted fixture in the Cleveland community since 1976. Over the years, we've built a reputation for compassion, expertise, and exceptional care. We're proud to have earned the trust of pet owners from Cleveland, Brooklyn, North Royalton, Parma, Parma Hts, Middleburg Hts, Brook Park, and Berea, and we're committed to continuing to provide the highest level of care to our patients and their families.
Staff and Communication
The staff at Emerald Animal Hospital received mixed reviews. Some reviewers praised the staff for being caring, kind, and patient, while others reported negative experiences, including a vet yelling at a client and a tech being abusive to an animal.
Pricing and Billing
Some reviewers were unhappy with the hospital's pricing and billing practices. One reviewer reported being given an estimate of $200 but being charged $500, while another reviewer felt that the hospital only cared about making money.
Care and Compassion
Many reviewers praised the hospital's care and compassion, particularly when it came to end-of-life care. Several reviewers reported receiving kind and gentle treatment, and appreciated the hospital's willingness to work with them during difficult times.
Grooming and Non-Medical Services
The hospital's grooming services were well-received, with several reviewers praising the staff's patience and kindness when working with nervous or anxious animals.
