Treating your pets like family - because they are!
At Riverside Animal Hospital, we are dedicated to providing top-notch veterinary care to the animals of Jacksonville, FL. Our team of compassionate and experienced professionals is committed to delivering exceptional service to our clients and their beloved pets. From routine check-ups to emergency care, we are equipped to handle a wide range of services for both domestic and exotic animals.
Our History
Our hospital has been a staple for quality veterinary care in the Jacksonville area for over 24 years. Our veterinarian, Dr. John Rossi, is nationally recognized as an authority on reptile medicine, with over 40 years of experience in the field. Over the years, we have built a reputation for providing compassionate and personalized care to our patients, and we continue to strive for excellence in everything we do.
Our Services
We offer a comprehensive range of services to meet the unique needs of your pet. From routine exams and vaccinations to dental cleanings, surgeries, and boarding, we are equipped to provide top-quality care for animals of all kinds. Our services include:
- Exams and vaccinations
- Dental cleanings and surgeries
- Grooming services
- Flea prevention and treatment
- Prescriptions and refills
- Drop-off appointments
- Boarding services for domestic and exotic animals
- Specialized care for exotic animals, including reptiles, amphibians, and small mammals
Meet Our Team
Our team is dedicated to providing exceptional care to our patients and their owners. Led by Dr. John Rossi, our veterinarian with over 30 years of experience, we have a team of compassionate and experienced professionals who are committed to delivering top-quality care. Our staff includes experienced veterinary technicians, receptionists, and office specialists who are all dedicated to providing exceptional service.
Our Mission
At Riverside Animal Hospital, our mission is to provide exceptional veterinary care to the animals of Jacksonville, FL, and to deliver unparalleled service to our clients. We are committed to staying up-to-date with the latest advancements in veterinary medicine and to providing compassionate, personalized care to every patient who walks through our doors.
Veterinary Care Review Summary
Positive Reviews
The majority of reviewers praise Dr. Rossi and the staff at Riverside Animal Hospital for their compassion, knowledge, and excellent care. Many reviewers appreciated the explanations provided by Dr. Rossi and the staff regarding procedures and alternatives, and felt that they truly cared about the well-being of their pets. The staff was often described as friendly, helpful, and polite. Several reviewers mentioned that the hospital went above and beyond in providing exceptional care, and many said they would highly recommend the hospital to others.
Negative Reviews
A few reviewers expressed dissatisfaction with their experiences at Riverside Animal Hospital. One reviewer felt that the hospital failed to provide adequate care for their pets, citing a lack of communication and a rushed procedure that left their pet with fleas despite undergoing surgery. Another reviewer felt that the hospital was overpriced, while another reviewer disagreed with the hospital's advice regarding spaying their dog.
Common Themes
- Compassionate and knowledgeable staff
- Excellent care and explanations provided
- Friendly and helpful staff
*rush and communication issues in one review
- Overpricing concerns
- Disagreement with medical advice
