Protecting Texans One Policy At A Time
Brooks Insurance has been proudly protecting Texans for over 50 years. We are an independent insurance agency, representing multiple top-rated insurance companies. This allows us to offer our clients an extensive range of coverage options, competitive pricing, and personalized service.
Our Mission
Our mission is to provide our clients with tailored insurance solutions that meet their unique needs and budget. We understand the importance of protecting what matters most, and we work hard to ensure our clients have the appropriate coverage in place.
Our Expertise
Our team of licensed agents and staff have extensive experience in various insurance lines, including:
- Auto Insurance: Comprehensive coverage for all types of vehicles.
- Home Insurance: Protection for your home and belongings.
- Umbrella Insurance: An extra layer of protection for your assets.
- Boat Insurance: Comprehensive coverage for your boat and trailer.
- Commercial Insurance: Coverage tailored to the specific needs of your business.
Client-Focused Approach
At Brooks Insurance, we believe in building strong relationships with our clients. We take the time to understand your individual needs and goals and work with you to find the right coverage.
Our commitment to client satisfaction is reflected in our:
- Personalized attention: We take the time to explain your coverage options and answer your questions.
- Responsive service: We are always available to address your concerns and make any necessary changes to your policy.
- Competitive pricing: We work with multiple insurance companies to find you the most competitive rates.
Our Commitment
Brooks Insurance is dedicated to providing top-quality insurance products and services to our clients. We partner with only the most reputable insurance companies and adhere to the highest ethical standards. We are committed to delivering exceptional customer service and ensuring your peace of mind.
Customer Service
Reviews highlight the importance of customer service in the insurance industry. Some customers, like Ginger Patterson and Taylor Monroe, praised the prompt and caring attention they received, which resulted in a positive experience. On the other hand, Shannon G.'s negative review stemmed from poor customer service, including being hung up on by a representative.
Quotes and Pricing
Fast and competitive quotes were a significant advantage for several customers. Pat Jackson appreciated the fastest quote and best price, while Taylor Monroe was satisfied with the coverage and price. Carol Morgan and Angelina Dasi also had a positive experience with their quotes and service.
Negative Experiences
Unfortunately, not all customers had a positive experience. Bill F. had a severe issue with the company, claiming they did not pay for services rendered, and he is taking further action. Shannon G.'s negative review mentioned earlier highlights the importance of good customer service.
