Providing compassionate care and support for a healthier you
GEM Health Care Services has been providing high-quality, compassionate care to individuals and families in Canada for over 30 years. Founded in 1994 by Gaye Moffett, a registered nurse, GEM Health Care Services has grown to become one of Canada's largest independent health care agencies, offering a wide range of services to meet the diverse needs of our clients.
Our Mission
At GEM Health Care Services, our mission is to provide exceptional, personalized care to individuals and families in the comfort of their own homes or in institutional settings. We are committed to delivering comprehensive care that enhances the quality of life for our clients, while also supporting the complex care needs of our partners in long-term care facilities.
Our Services
Our team of experienced and compassionate healthcare professionals offers a range of services designed to meet the unique needs of our clients. Our services include:
Home Care and Support Services: Our team of registered nurses, registered practical nurses, and personal support workers provide one-on-one support and care in the comfort of our clients' own homes.
N95 Mask Fit Testing: We offer N95 mask fit testing services for organizations and individuals, ensuring that our clients receive the highest level of protection against respiratory pathogens.
Foot Care by a Registered Nurse or a Registered Practical Nurse: Our foot care services are designed to promote mobility and prevent complications, ensuring our clients receive the care they need to maintain their independence.
Workplace Health and Wellness Clinics: Our health and wellness clinics offer a range of services, including health assessments, health education, and stress management, to support the overall well-being of our clients.
Registered Nurses and Registered Practical Nurses: Our team of registered nurses and registered practical nurses offers a range of skilled care services, including wound care, medication management, and pain management.
Personal Support Workers: Our personal support workers provide companionship, support, and practical assistance with daily living activities, such as bathing, dressing, and grooming.
Companion Services: Our trained caregivers provide emotional support and companionship, reducing feelings of isolation and loneliness, and promoting social interaction.
Locations
GEM Health Care Services operates in several locations across Canada, including Ottawa, Newmarket, Perth, and Lanark County. Our team of experienced healthcare professionals is dedicated to providing exceptional care and support to individuals and families in these communities.
At GEM Health Care Services, we are committed to delivering exceptional care, compassion, and personalized support to our clients. Whether you or a loved one requires home care and support services or specialized care in an institutional setting, we are dedicated to providing the highest level of care and support.
GEM Healthcare Services Review Summary
General Feedback
Overall, the reviews of GEM Healthcare Services are overwhelmingly positive. Clients and their family members have expressed satisfaction with the services provided, citing the professionalism, caring nature, and responsiveness of the staff.
Strengths
- Professional and Caring Staff: Many reviewers praised the staff at GEM Healthcare Services, describing them as professional, caring, and well-trained.
- Responsive Management: Clients appreciated the responsiveness of the management team, particularly Kristy and Carly, who were always available to address concerns and make changes as needed.
- Flexible and Reliable: GEM Healthcare Services was able to accommodate short-notice requests and provided reliable care, even on short notice.
Weaknesses
- Minimum Hourly Requirements: One reviewer mentioned that the minimum hourly requirement was higher than other similar companies.
- Occasional Issues with PSWs: A few reviewers noted that, on occasion, a particular PSW may not be a good fit for their loved one, but GEM Healthcare Services responded quickly to replace them.
