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Your Insurance Partner for a Brighter Tomorrow

At Paul Rosales State Farm, we understand the importance of providing exceptional service to our customers. With a strong commitment to protecting the needs of our clients, we strive to provide personalized coverage options to ensure that our customers feel valued and supported.

Our Commitment to Service

At the heart of our agency is a deep commitment to servicing our customers. We believe that every individual deserves a personalized approach, and we take pride in our ability to connect with our customers through personalized relationships. Whether you're looking for auto insurance, homeowners insurance, or a range of other coverage options, we're here to provide the highest level of service and attention to your unique needs.

Our Insurance Products

As a State Farm agent, we offer a wide range of insurance products to meet the diverse needs of our customers. From auto insurance to homeowners insurance, life insurance, and more, we're committed to providing comprehensive coverage options that ensure our customers are protected and secure.

About Our Team

Our team of licensed professionals is dedicated to providing exceptional service and personalized attention to every customer. With extensive experience working with State Farm, our team has a deep understanding of the claims process and can help ensure that our customers have the coverage they need to protect their assets.

About Our Office

Our office serves customers in both English and Spanish, and we're proud to be a part of the El Paso community. With a strong commitment to giving back to our community, we believe that investing in our youth is key to a brighter future. Whether you're looking for insurance coverage or simply want to learn more about our services, we're here to help.

Reviews (25)
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Positive: Reviewers praised the excellent customer service, professionalism, and attention to their needs, with most reviewers highly recommending the agency.
Negative: One reviewer had a negative experience, citing poor communication and difficulty getting in touch with the agency.

Overall Experience

The reviews for Paul Rosales State Farm Agent are overwhelmingly positive, with all reviewers except one giving the agency a perfect 5-star rating. Reviewers have praised the excellent customer service, professionalism, and attention to their needs.

Customer Service

Many reviewers have highlighted the excellent customer service provided by the staff, mentioning that they are helpful, knowledgeable, and attentive. They have praised the agency's willingness to listen to their concerns and provide fast response times.

Challenges

Only one reviewer, David Pinela, had a negative experience, stating that the agency is horrible at returning calls and that they have to hound them to get any service. He also recommended calling the 1800 State Farm number instead.

Recommendations

Many reviewers have highly recommended the agency, citing the friendly staff, strong work ethic, and kindness. Several reviewers have mentioned that they have been with the agency for several years and are very happy with the service they have received.