Empowering Smiles, Enhancing Lives
At Mary Ann Surber Ins Agcy Inc, we understand that every individual and family is unique, with their own distinct needs and goals. That's why our team of experienced insurance professionals is dedicated to providing personalized insurance solutions that cater to your specific requirements. With over 60 years of combined experience in the insurance industry, we have the expertise to guide you through the complex process of selecting the right insurance products for your needs.
Our Mission
Our mission is to provide exceptional customer service, building long-term relationships with our clients, and helping them make informed decisions about their insurance coverage. We believe in being a one-stop shop for all your insurance needs, offering a wide range of products and services that include Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Rec Vehicles Insurance. We also provide Banking, Mutual Funds, and Annuities solutions to help you achieve your financial goals.
Our Services
Our experienced team is committed to providing personalized insurance plans that take into account your unique circumstances and needs. We offer a comprehensive range of insurance products, including:
- Auto Insurance: Protect your vehicle and yourself with our auto insurance policies, designed to provide financial protection in the event of accidents or other unexpected events.
- Homeowners Insurance: Safeguard your home and personal belongings with our homeowners insurance policies, tailored to meet your specific needs and budget.
- Condo Insurance: Get protection for your condo and personal property with our condo insurance policies, designed to provide financial security and peace of mind.
- Renters Insurance: Protect your personal belongings and financial well-being with our renters insurance policies, crafted to meet the unique needs of renters.
- Business Insurance: Safeguard your business with our business insurance policies, designed to provide financial protection and continuity in the event of unforeseen events.
- Life Insurance: Ensure the financial well-being of your loved ones with our life insurance policies, tailored to meet your individual needs and goals.
- Pet Insurance: Protect your furry friends with our pet insurance policies, designed to provide financial protection and peace of mind.
- Rec Vehicles Insurance: Safeguard your recreational vehicles with our rec vehicles insurance policies, crafted to provide financial protection and enjoyment.
Why Choose Us
At Mary Ann Surber Ins Agcy Inc, we pride ourselves on our commitment to exceptional customer service, personalized attention, and a passion for helping our clients achieve their insurance and financial goals. With our extensive experience and knowledge of the insurance industry, we are confident in our ability to provide tailored solutions that meet your unique needs and circumstances.
Overall Experience
The majority of reviewers had a positive experience with State Farm insurance, praising the friendly and helpful staff, quick and efficient service, and transparent communication. Many reviewers appreciated the personalized attention and feeling of being taken care of by the agents and staff.
Staff and Agents
Mary Ann and her team, including Kaylie, Delaney, and Mary Beth, were specifically mentioned as being extremely helpful, knowledgeable, and friendly. Reviewers appreciated their patience, dedication, and ability to explain complex insurance policies in a clear and concise manner.
Policy and Coverage
Reviewers were satisfied with the coverage options and policies offered by State Farm, with many mentioning that they were able to find affordable and suitable coverage for their needs. Some reviewers appreciated the ability to customize their policies and add-ons to fit their specific requirements.
Claims and Support
A few reviewers mentioned having a smooth and hassle-free experience with filing claims and receiving support from the agents and staff. The staff was praised for being responsive, helpful, and courteous throughout the process.
Negative Experience
One reviewer had a negative experience with State Farm, citing poor customer service, lack of transparency, and unexpected premium increases. This reviewer did not have a positive experience with the agent, Mary Ann, and felt that their concerns were not addressed.
