Empathetic Advocacy for a Brighter Tomorrow
At Megan Koterba State Farm Insurance Agency, we pride ourselves on being a trusted and reliable insurance provider in Charlotte, NC. With over 45 years of combined insurance experience, our team of top-notch industry leaders is dedicated to providing personalized service and tailored insurance solutions to individuals, families, and businesses in North Carolina and South Carolina.
Our Story
As a second-generation State Farm Agent, I, Megan Koterba, have been in the insurance industry since 2016. My goal has always been to make a difference in the way people purchase insurance products, which are designed to protect what matters most. With a long-term residency in Charlotte and a Bachelor's Degree in Marketing from Florida Atlantic University, I am committed to providing exceptional customer care and building strong relationships with my clients.
Our Services
We offer a wide range of insurance products and financial services designed to protect what matters most in your life. Our insurance products include:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Pet Insurance
- Business/Commercial Insurance
- Life Insurance
- Health Insurance
- Rec Vehicles Insurance
- Boat Insurance
In addition to our insurance products, we also offer banking, mutual funds, and annuities to help you achieve your financial goals.
Our Mission
At Megan Koterba State Farm Insurance Agency, our mission is to provide personalized service and tailored insurance solutions to individuals, families, and businesses in North Carolina and South Carolina. We are dedicated to protecting what matters most in your life, with the personable service of any small town business. Whether you're buying your first car, moving into your dream home, or planning for your retirement, our team is committed to bringing you the highest degree of quality customer care.
Overall Experience
The majority of reviewers had a positive experience with the insurance agency, praising their excellent customer service, friendly and knowledgeable staff, and competitive pricing.
Customer Service
Many reviewers praised the agency's customer service, citing quick responses to their inquiries, helpful and friendly agents, and a willingness to go above and beyond to address their concerns.
Staff
Several reviewers specifically mentioned exceptional staff members, including Keri, Megan, Eli, Haley, and Brett, who were praised for their kindness, patience, and expertise.
Pricing and Coverage
Reviewers were pleased with the agency's competitive pricing and comprehensive coverage options, with some mentioning significant savings compared to other insurance providers.
Issues with Policy Changes and Communication
One reviewer experienced issues with policy changes and communication, citing incorrect policy names, delayed responses, and discrepancies in premium quotes.
