Treating you like family, one policy at a time.
At Lisa Davis Insurance Agency, we believe in taking care of people and communities. As a State Farm Agent, I, Lisa Davis, will treat you like family. Through needs-based conversations, we uncover gaps, advise on how to fill them, and put you in a better position to manage the risk of everyday life and recover from the unexpected and realize your dreams.
Our Story
I started with State Farm in 1994 as a Team Member in San Marcos, California. Since that time, I have enjoyed all of my roles with the company, but none make me more proud than being able to say I am a State Farm Agent. As a military spouse of a retired United States Marine, we lived in a lot of places and made a lot of friends along the way. I opened my State Farm Agency in Raleigh, NC in December of 2006 and my Louisburg, NC office in December of 2017.
Our Mission
Our mission is to provide personalized insurance plans that fit your needs and your budget. Our team is an extension of me, and we will always work with you and your family to make sure you have the right coverage for your auto, home, life, health, and business. We believe in taking care of people and communities, and we do this through our volunteer work, supporting organizations such as Toys for Tots, Durham Soup Kitchen, Habitat for Humanity, and The Susan G Komen Foundation.
Our Products and Services
We offer a wide range of insurance products, including auto, motorcycle, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. We also offer other financial products, such as banking, mutual funds, and annuities. Our team is licensed and trained to help you put together an insurance plan that fits your needs and your budget.
Our Commitment
At Lisa Davis Insurance Agency, we are committed to providing exceptional customer service and personalized insurance plans that fit your needs and your budget. We believe in taking care of people and communities, and we are proud to be a part of the Raleigh, NC community.
Poor Customer Service
Some customers have had negative experiences with State Farm Insurance, citing issues with policy cancellations, incorrect charges, and poor communication. One customer reported that their policy was not canceled despite being told it would be, and they were charged without consent. Another customer had issues with renters insurance, claiming they were incorrectly charged and never received a refund.
Exceptional Customer Service
On the other hand, many customers have had positive experiences with State Farm Insurance, praising the agents for their exceptional service, patience, and attention to detail. Several customers mentioned specific agents, such as Daniel, Connie, Luis, Geidis, and Kody, who went above and beyond to help them with their insurance needs. These agents were commended for their professionalism, knowledge, and willingness to listen to customers' concerns.
Staff and Agents
The staff and agents at State Farm Insurance were often praised for their courtesy, kindness, and expertise. Many customers appreciated the personalized service they received, with agents taking the time to explain policies and answer questions. Some customers even mentioned feeling secure and confident in their choices due to the agents' guidance.
Office Locations
Customers also appreciated the convenience of having local office locations, which provided them with easy access to agents and personalized service.
