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At North Dallas Imports, we pride ourselves on delivering exceptional auto repair services to our valued customers in Garland, Texas. Our team of highly trained technicians and service advisors are dedicated to providing dealership-level knowledge with concierge-level service at reasonable prices. We understand the importance of maintaining your vehicle, and our commitment is to you and your safety on the roads of Garland and beyond.
About Our Services
We offer a comprehensive range of auto repair services for European and Japanese cars, including Land Rover, Honda, BMW, Mercedes, Audi, Volkswagen, Toyota, and more. Our services include Drivability Problems, Foreign Car Repair, Auto Services and Repairs, Engine Service and Repair, Wrecker Service, 30-60-90,000-100 Mile Service, Computer Diagnosis, State Inspection, Alignments, Electrical Repair, Cooling System Repair, Pre-Purchase Inspection, and European Auto Service. We also offer Preventive Maintenance and Vehicles for sale.
Our Mission
Our mission is to provide you with the highest level of service and workmanship, ensuring your complete satisfaction and loyalty. We strive to build a long-term relationship with each and every customer, and we believe in providing transparent and honest service. We will always explain the work we plan to perform and why, ensuring you understand the process and make informed decisions about your vehicle's maintenance and repairs.
Our Team
Our team is comprised of highly trained technicians and service advisors, with two Master Certifications in Land Rover and Honda. Our commitment to ongoing training and education ensures that we stay up-to-date with the latest technologies and techniques, guaranteeing you receive the highest level of workmanship.
Why Choose Us?
At North Dallas Imports, we pride ourselves on our reputation for honesty and integrity. We offer a comfortable and attractive waiting area with WiFi, and we're happy to arrange an Uber or drop you off locally if needed. We also offer special financing options and nationwide warranties. Our commitment to you and your safety on the roads of Garland and beyond is unparalleled.
Overall Experience
The overall experience at North Dallas Imports is largely positive, with many customers praising the shop's honesty, friendliness, and professionalism.
Positive Aspects
- Many customers appreciated the shop's honesty and transparency, with some even stating that they were charged less than expected.
- The staff, particularly Rich and Eddie, were often praised for their friendliness and professionalism.
- Several customers mentioned that the shop was able to diagnose and fix problems that other mechanics had missed.
- The prices were often considered reasonable, and some customers mentioned that they were charged less than they expected.
Negative Aspects
- A few customers had issues with the shop's communication, citing that they were not kept informed about the status of their repairs.
- Some customers felt that the shop was overpriced, or that they were charged for unnecessary repairs.
- A few customers mentioned that the shop damaged their vehicles in some way, or that they were not careful with the cars.
