Trust Us to Get You Back on the Road
At Star Collision, we're not just another auto body shop in San Antonio. We're a team of experts dedicated to providing top-notch collision repair services that exceed our customers' expectations. With years of experience and a reputation for outstanding service, we've earned our status as the highest-rated auto body shop in San Antonio.
Our Story
Our journey began with a passion for delivering exceptional customer service and a commitment to quality craftsmanship. We've built our reputation on trust, integrity, and a relentless pursuit of perfection. Our team of skilled technicians, estimators, and customer service representatives work together to ensure that every vehicle that leaves our shop meets our high standards of excellence.
Our Services
We offer a comprehensive range of auto body repair services designed to get your vehicle back on the road quickly and safely. From minor hail damage repair to major collision repairs, our team is equipped to handle it all. Our services include:
- Auto Paint Repairs
- Auto Frame Repairs
- Bumper Repairs
- Dent Removals
- Hail Damage Repairs
- Windshield Repairs
Each of our services is tailored to meet the unique needs of our customers and their vehicles. We use only the highest-quality materials and the latest technology to ensure that every repair is done to perfection.
Our Promise
At Star Collision, we're dedicated to providing an exceptional customer experience. We promise to:
- Provide accurate and transparent estimates
- Complete repairs on time and to the highest standard
- Keep you informed throughout the repair process
- Stand behind our work with a 100% satisfaction guarantee
Our Commitment to Quality
We're committed to setting the standard for excellence in collision repair. Our team of experts is constantly updating their skills and knowledge to ensure that we're always at the forefront of the latest techniques and technologies. We're proud to be a part of the San Antonio community, and we're dedicated to helping our customers get back on the road safely and efficiently.
Positive Reviews
The majority of the reviews are overwhelmingly positive, praising the shop's customer service, work quality, and professionalism. Many reviewers mention that the staff is honest, knowledgeable, and friendly.
Issues and Concerns
One reviewer, Flower, had a very negative experience with the shop. She took her car to the shop for body work, but the contracted mechanic did not correctly install the brake switch, causing damage to her brakes and rotors. When she requested compensation for the damages, the shop refused to pay. The reviewer spent a significant amount of time and effort filing complaints with the Better Business Bureau and small claims court, but the shop did not accept responsibility for the damages.
Additional Feedback
Several reviewers praised specific staff members, including Austin, Mauricio, and Arturo, for their excellent service. One reviewer noted that the shop's estimate process was seamless and efficient, and that the work was done ahead of schedule. Other reviewers praised the shop's attention to detail, professionalism, and competitive pricing.
