We Strive to be a Bright Place in a Dark Industry.
At Trinity Auto Service, we pride ourselves on being Wichita's go-to premium automotive repair shop. Since 1991, we have been dedicated to providing honest and reliable service to our community. Our family-owned and operated business is built on the principles of trust, honesty, and respect. We treat each and every vehicle as if it belonged to our own family, and we believe this has paid off by providing us with our loyal, friendly family of customers.
Our Services
We offer complete automotive service and repair for all makes and models, import and domestic. Our services include heating and air conditioning service, brake service and brake systems, belts, wipers and cooling systems, fuel and engine management, preventative maintenance packages, transmissions, and more. Our goal is to save you money, and you will never get any surprise bills - we give you our personal guarantee!
Our Promise
At Trinity Auto Service, we strive to build a relationship with our customers where they feel comfortable enough to ask questions. We want all of our customers to be customers for life. We treat each and every vehicle as if it belonged to our family. If we wouldn't feel comfortable with our spouse, parents or children driving a vehicle, why would we feel comfortable with our customers driving it? This is why we inspect each vehicle thoroughly and bring any safety concerns to your attention before it becomes a larger issue.
What Sets Us Apart
What sets Trinity Auto Service apart is our commitment to honesty, reliability, and customer satisfaction. We're a family owned & operated business focused on providing honest and reliable service for our community. We believe this has paid off by providing us with our loyal, friendly family of customers. Our 2-year, 24,000-mile warranty, free WiFi, and free coffee amenities are just a few ways we show our appreciation for our customers.
Overview of the Reviews
The reviews are overwhelmingly positive, with 22 out of 24 reviewers giving 5-star ratings.
Service Quality and Honesty
The reviewers praise the honesty and transparency of the service providers, with many mentioning that they received detailed explanations of the problems and solutions. The staff is described as friendly, knowledgeable, and professional.
Prompt and Efficient Service
Many reviewers mention the quick turnaround time, with some getting their vehicles repaired and back on the road within a day. The service providers are also commended for their ability to diagnose complex issues.
Trust and Reliability
Reviewers express their trust in the service providers, with some stating that they will only take their vehicles to Trinity Auto for future repairs. The reviewers also mention that the service providers go above and beyond to ensure customer satisfaction.
Minor Complaints
A few reviewers mention minor issues, such as the cost of repairs being slightly higher than expected. However, most reviewers agree that the prices are fair considering the quality of service.
Negative Review
One reviewer gave a 1-star rating, stating that the service provider overcharged for repairs and tried to sell unnecessary services.