Your Logo IS Our Business
At 53 Auto, we are dedicated to providing the highest level of automotive repair and maintenance services to our customers in the Wichita, Kansas area. Our team of ASE-certified technicians, led by owner Bill Huggins, is committed to delivering honest, reliable, and professional service to ensure your vehicle is running safely and efficiently.
Our Story
Bill Huggins, a lifelong car enthusiast, has been passionate about driving, racing, and fixing cars since a young age. After graduating from Wichita Area Technical College, Bill honed his skills at a large dealership and later managed a prestigious independent European auto repair shop in Wichita. In 2019, Bill and his wife, Lori, opened 53 Auto with a vision to be the top independent automotive repair shop in Wichita.
Our Philosophy
At 53 Auto, we believe in "fixing it right the first time" and treating our customers with honesty and fairness. We take pride in our expert diagnostics, which sets us apart from other shops in the Wichita area. We don't just replace parts; we take the time to identify the root cause of the problem and provide our customers with open and honest feedback.
Our Services
We offer a wide range of automotive repair and maintenance services, including oil changes, tire service, brake repair, transmission service, and much more. Our technicians are trained to work on both domestic and import vehicles, and we specialize in European cars. Whether you need a routine maintenance check or a major repair, we've got you covered.
Overall Experience
The majority of customers have had a positive experience with 53 Auto, praising their friendly and knowledgeable staff, quick service, and honest pricing.
Positive Experiences
Many customers have praised the shop's attention to detail, thorough inspections, and excellent documentation. The staff is described as friendly, knowledgeable, and professional, with a focus on customer service. The owner, Bill, is mentioned specifically for his involvement and care in ensuring customer satisfaction.
Negative Experiences
A few customers have reported negative experiences, citing overpricing, misdiagnosis, and attempts to scam them. These customers have expressed frustration and disappointment with the shop's services.
