Discover the Personalized Touch in Automotive Repair
At Pro 1 Automotive, we are committed to providing exceptional auto repair services to our customers in Reno, Nevada. Since 1986, our team of skilled technicians has been dedicated to delivering high-quality workmanship, honest communication, and personalized attention to our customers. We understand that your vehicle is a significant investment, and we strive to provide the best possible care for it.
Our Mission
At Pro 1 Automotive, we respect our customers above all and never forget that they come to us by choice. We listen with open, honest, and direct communication to understand, determine, and deliver what our customers want. We seek to exceed their expectations with a high standard of workmanship and professionalism.
Our History
Pro 1 Automotive was founded in 1986 by Ricky Stebbins in Reno, Nevada. With a small shop and a big dream, Ricky worked tirelessly to build a reputation for quality and customer service. Despite setbacks, including the devastating "Great Reno Flood" of 1997, Ricky persevered and expanded his business to a state-of-the-art facility on Terminal Way. Today, Pro 1 Automotive is one of the top-producing NAPA AUTO CARE CENTERS in the state.
Our Services
We offer a wide range of auto repair services, including brake inspections, windshield wiper replacement, tune-ups, vehicle maintenance, and more. Our team of ASE-certified mechanics is equipped with the latest tools and technology to diagnose and repair your vehicle efficiently. We also provide a 36-month/36,000-mile warranty on our work, giving you peace of mind and protection for your investment.
Why Choose Us?
At Pro 1 Automotive, we pride ourselves on our commitment to customer satisfaction, quality workmanship, and exceptional service. Our team is dedicated to providing personalized attention, honest communication, and reliable repair services that you can trust. Make an appointment with us today and discover the Pro 1 Automotive difference!
Excellent Service and Quality of Work
The majority of reviewers praised the quality of work, communication, and timeliness of the shop. Many reviewers appreciated the honesty and professionalism of the staff, with some mentioning specific names like Paul, Dustin, and Bryan. The shop's ability to diagnose and fix complex issues quickly and efficiently was also praised.
Fast and Convenient Service
Several reviewers appreciated the convenience and speed of the service, with some mentioning that they were in and out quickly, and that the staff was courteous and efficient.
Friendly and Accommodating
The staff was praised for being friendly, accommodating, and willing to listen to concerns. The shop's cleanliness and comfort were also mentioned as positives.
Negative Experiences
Two reviewers had negative experiences, citing issues with warranty claims and poor work quality.
