Trust the Experts, Drive with Confidence
Our Story
Alternative Auto Care is a women-owned and operated auto repair facility that has been proudly serving Columbus and Central Ohio for over 36 years. We take our commitment to our clients very seriously and provide not only great customer service but top-notch consumer education. Our mission is to provide quality automotive services at a fair price, and we do it in an environmentally responsible manner.
Our Services
At Alternative Auto Care, we specialize in auto repair, mechanic, and brake service in Columbus, OH. Our services include general auto repair, brake repair, auto electrical check, factory scheduled maintenance, education workshops, used car shopping tips, winter driving tips, and more. We recommend regular maintenance between major repairs to ensure your vehicle is running smoothly and efficiently.
Our Pledge to Our Customers
At Alternative Auto Care, we are committed to providing first-class customer service. Our customers are our most valuable asset, and we will work hard to earn your trust and your business. We back all of our work with a 3-year, 36,000-mile Tech-Net Professional Auto Service nationwide warranty.
Why Choose Us
We are proud of our community partnerships and support numerous LGBT, anti-violence, and community organizations. Our team is dedicated to providing accurate estimates and outstanding customer service. We are also a Columbus GreenSpot, which means we are committed to being an environmentally responsible business.
Education and Community
We are pleased to offer regular "Car Care Workshops for Women" and a variety of "Seasonal Tips & Topics Clinics" to help you take better care of your car. In addition, we can customize a workshop for your group and even cover a special topic of interest.
Exceptional Customer Service
The reviews highlight Alternative Auto Care's exceptional customer service, with many customers praising the team's professionalism, kindness, and willingness to explain complex repair issues in a clear and concise manner. Customers felt comfortable and confident in the shop's ability to diagnose and repair their vehicles.
Trusted and Reliable
Alternative Auto Care has built a reputation as a trusted and reliable auto repair shop. Many customers have been loyal patrons for years, and some have even referred friends and family members. The shop's commitment to honesty, transparency, and fairness has earned them a loyal customer base.
Skilled and Experienced Technicians
The reviews showcase the shop's skilled and experienced technicians, who are knowledgeable and detail-oriented in their work. They take the time to explain the necessary repairs, provide estimates, and offer recommendations for maintenance and repairs.
Convenient and Timely Service
Customers appreciated the shop's convenient and timely service, with many praising the quick turnaround times and flexible scheduling options. The online system used by Alternative Auto Care was also commended for providing clear and detailed information about the repairs and maintenance needed.
One Negative Review
Unfortunately, one customer had a negative experience, citing disrespect and unprofessionalism from the manager. However, this review is an outlier among the overwhelmingly positive reviews.
