Trust Us to Get You Back on the Road
At Turner Auto Service, we're dedicated to providing top-notch auto repair services to the Columbus, Ohio community. Our team of experienced technicians is committed to delivering exceptional quality and personalized attention to each vehicle that comes into our shop. Our state-of-the-art facility is equipped with the latest technology and tools to ensure that your vehicle receives the best possible care.
Our Mission
Our mission is to establish a relationship built on trust, honesty, and dedication to our customers. We strive to build long-lasting relationships with our clients, and we're committed to providing an exceptional customer experience. Our goal is to make sure that our customers feel confident and comfortable leaving their vehicles in our care.
Our Services
We offer a wide range of auto repair services, including transmission repair, brake repair, suspension repair, steering repair, engine repair, fuel system repair, and more. Our preventive maintenance services are designed to help prevent breakdowns and prolong the life of your vehicle. Our team of experts is dedicated to providing fast, reliable, and affordable solutions to get you back on the road quickly.
Our Code of Ethics
At Turner Auto Service, we adhere to a strict Code of Ethics that guides our behavior and decision-making. We're committed to providing the highest standard of service, being transparent, and acting with integrity. We respect our customers' time and property, and we're dedicated to delivering exceptional results.
Our Warranty
We're proud to offer a Nationwide Warranty that covers parts and labor, giving our customers the confidence and peace of mind they deserve. This warranty is provided at no additional cost and includes roadside reimbursement.
Meet Our Team
Our team is led by Milton Scott, CEO and Master Technician, who has over 25 years of hands-on experience as an automotive technician. Ebony Lancaster, CFO and Business Manager, is committed to making an impression in the automotive industry. Together, our team is dedicated to providing exceptional service and building long-lasting relationships with our customers.
Our Location
Conveniently located at 249 Fornof Rd, Unit B, Columbus, Oh 43207, our shop is easily accessible and offers a comfortable waiting area with hot coffee, complimentary bottled water, and live streaming television services.
Positive Experiences
Many reviewers praised the excellent customer service provided by Ebony, a staff member at Turner Auto Service. They appreciated her professionalism, honesty, and compassion. Some reviewers also mentioned the fair pricing, quick service, and excellent communication skills of the staff.
Negative Experiences
On the other hand, some reviewers had negative experiences with the front desk lady, who was described as rude and argumentative. Some reviewers felt belittled or dismissed when asking questions or expressing concerns about their vehicles. A few reviewers also had issues with the owner going back on their word or with the quality of the repairs.
