Integrity Is Worth Fighting For
At K&S Heating & Air, our commitment to you is to provide the highest quality services and products available at a price you can afford. With over 100 years of combined experience in the heating and air business, our team of certified professionals is dedicated to providing exceptional service and guaranteeing our work.
We understand that finding the right company for heating and air conditioning installations and repairs in the Dallas, Texas area can be a time-consuming task. That's why we strive to provide hands-down the best service around town, from our LIVE customer service department to our professional installation or service call. We provide service and repair for all heating and air conditioning makes and models, with same-day service available in most areas.
Our Services
We specialize in a wide range of heating and air conditioning services, including:
- Heating Services: Heating Maintenance, Heating Repair, Heating Installation, Heating Systems, Heat Pumps, Central Heating, Gas and Oil Heat, Furnaces
- Cooling Services: Air Conditioning Services, Air Conditioning Maintenance, Air Conditioning Repair, Air Conditioning Installation, Air Conditioning Systems, Duct Systems, Ductless Systems, Central Air, Evaporative Cooling, Forced Air Systems, Mini Split Systems, Programmable Thermostats, Whole House Fans, Zoned Systems
- Indoor Air Quality: Air Duct Replacement, Air Purifiers, Air Exchangers, Air Filters, Air Filtration, Dehumidifiers, HEPA Filters, Humidifiers, Ventilation, UV Lights
- 24/7 Emergency Service: Our team is available 24/7 to handle any emergency heating and air conditioning repairs.
What Sets Us Apart
At K&S Heating & Air, we pride ourselves on our integrity, reliability, and trustworthiness. Our customers come first, and we guarantee our work. We provide fair prices, fast and friendly service, and a commitment to getting the job done right. Our "Cool Club" program gives you the peace of mind you need so you can focus on the moments that matter most in your home.
Why Choose Us
At K&S Heating & Air, we are dedicated to providing the highest quality services and products available at a price you can afford. Our team of certified professionals has over 100 years of combined experience in the heating and air business. We guarantee our work and provide same-day service in most areas. With our "Cool Club" program, you can have peace of mind knowing that your system is properly maintained and running efficiently.
Poor Warranty and Customer Service Experiences
Many customers have expressed frustration with the company's warranty and customer service. Several reviewers reported issues with their units, only to be met with unhelpful or unresponsive customer service representatives. Some were told that their warranties were invalid or that the company wouldn't honor their warranty claims.
Problems with Installation and Maintenance
Some customers reported issues with the installation of their units, including incorrect installation, poor workmanship, and problems with the units themselves. Others reported difficulties in scheduling maintenance appointments and receiving poor service from technicians.
Upselling and Unnecessary Repairs
Several reviewers reported being upsold on unnecessary repairs and services, with technicians recommending expensive and unneeded fixes. Some customers felt taken advantage of, with technicians pressing for additional work to be done.
Communication Breakdowns
Communication issues were a common theme among negative reviews. Customers reported difficulty in getting in touch with customer service, being transferred between representatives, and receiving rude or unhelpful responses.
Positive Experiences
On the other hand, some customers reported positive experiences with the company. Many praised individual technicians for their professionalism, knowledge, and helpfulness. Some customers appreciated the company's maintenance plans and the services provided.
