Proudly offering warm hands for cold noses daily.
At West Russell Animal Hospital, we understand that your pet is a beloved member of your family. That's why our team of compassionate and dedicated veterinary professionals is committed to providing top-notch care for your furry friends. Our state-of-the-art facility, conveniently located in Southwest Las Vegas, is equipped with the latest technology and staffed by experienced veterinarians and technicians who truly care about the health and well-being of your pets.
Our Services
We offer a wide range of services designed to meet the unique needs of your pet, from routine wellness exams and vaccinations to advanced diagnostics and surgical procedures. Our luxury boarding facilities provide a safe and comfortable environment for your pet while you're away, and our skilled team is always available to answer any questions or concerns you may have.
Our services include:
- Luxury boarding and bathing
- Consultations and preventative care
- Vaccinations and wellness exams
- Dental and surgical procedures
- Digital radiology and ultrasound
- Emergency and hospice care
- Nutrition and pharmacy services
- Microchipping and more
Our Mission
At West Russell Animal Hospital, our mission is to partner with our clients to nurture and preserve the human-animal bond by providing compassionate, expert, and affordable veterinary care from your pet's first adventure throughout a long and healthy life. We are dedicated to building long-lasting relationships with our clients and their pets, and we strive to provide exceptional care that exceeds your expectations.
Our Team
Meet our team of experienced veterinarians, technicians, and support staff who are dedicated to providing exceptional care for your pets. From our veterinarians, Dr. Heather Benson and Dr. Cheryl Kaku, to our office manager, Lindsay, our team is committed to providing compassionate and personalized care for your furry friends.
Overall Experience
The majority of reviewers had a positive experience at West Russell Animal Hospital. They praised the vet, Dr. Benson, and her staff for their kindness, compassion, and professionalism. Many reviewers appreciated the clean and well-maintained facilities, and the efficient and smooth process of appointments and services.
Staff and Service
The staff at West Russell Animal Hospital were consistently praised for their friendly and courteous demeanor. Reviewers appreciated the time taken by the veterinarians to explain everything clearly and answer all questions. The front desk staff were also commended for their helpfulness and organization.
Facilities and Cleanliness
The hospital's cleanliness and organization were repeatedly praised by reviewers. The waiting area was described as clean and comfortable, and the facilities were well-maintained.
Wait Times and Scheduling
Some reviewers experienced short wait times, while others had to wait longer than expected. However, most reviewers found the scheduling process to be efficient and easy to use.
Negative Experiences
A few reviewers had negative experiences, citing issues with customer service, long wait times, and a lack of attention from the staff. One reviewer felt ignored by the staff after their appointment, while another had a long wait for a drop-off appointment.
