Creating Beautiful Smiles
At Park Road Auto Service, we are proud to be a trusted and reputable auto repair shop in Rockville, MD. Our mission is to provide exceptional auto repair services, outstanding customer service, and unparalleled attention to detail. Our team of highly skilled and certified technicians is dedicated to ensuring that your vehicle receives the best possible care, and that you, as our valued customer, receive an unparalleled level of service and satisfaction.
Our Story
Park Road Auto Service has been serving the Rockville, MD community since 1989. Over the years, we have built a reputation for honesty, integrity, and a commitment to excellence in auto repair. Our locally owned and operated shop is proud to be a BBB-accredited business, and we take pride in our work, ensuring that every vehicle that leaves our shop meets the highest standards of quality and safety.
Our Services
At Park Road Auto Service, we offer a comprehensive range of auto repair services to cater to all your vehicle's needs. From routine maintenance and oil changes to complex repairs and diagnostics, our expert technicians are equipped to handle it all. We specialize in:
- Anti-Lock Brakes
- Cabin Air Filters
- Air Conditioning
- Alternators & Starters
- Batteries
- Brakes & Rotors
- Belts & Hoses
- Clutch Repair
- Exhaust System & Mufflers
- Fuel System
- Heating & Cooling Systems
- Oil Changes & Lube
- Transmission Services
- Steering & Suspension
- Water Pumps & Radiators
- Diagnostics
- And much more!
Why Choose Us?
At Park Road Auto Service, we understand that your vehicle is a significant investment, and that's why we're committed to providing you with the best possible service and attention to detail. Our team takes pride in our work, and we're dedicated to building long-term relationships with our customers. We're locally owned and operated, and we're proud to be an active part of the Rockville, MD community.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service, fair prices, and honest advice. Check out our reviews to see what our customers have to say about their experience at Park Road Auto Service.
Positive Feedback
Many customers have reported having a positive experience with Park Road Auto Services. They praise the shop for being honest, fair, and reliable. The mechanics are described as knowledgeable, trustworthy, and dedicated to getting the job done quickly and efficiently. Several reviewers have mentioned that the shop's prices are reasonable and competitive. Many customers have also appreciated the shop's convenient location, with some mentioning that it's easy to drop off their car and take the metro nearby.
Common Praise
- Honest and trustworthy mechanics
- Fair and competitive pricing
- Quick and efficient service
- Convenient location near the metro
- Knowledgeable and dedicated mechanics
- Good communication and customer service
Negative Feedback
One customer, Sergei K., had a negative experience with the shop, citing that the mechanic lied to him and overcharged him for a repair. He also felt that the shop prioritized fleet contracts over regular customers.
Common Complaints
- Deception and dishonesty
- Overpricing
- Prioritization of fleet contracts over regular customers
