Quality Service at a Fair Price
At Rockville Auto Clinic, we are proud to be your premier destination for all your automotive needs in Rockville, Maryland. Our team of skilled professionals is dedicated to providing you with honest and affordable service, ensuring that your vehicle is always in top condition. With our state-of-the-art equipment and extensive training, we can diagnose and repair even the most complex problems with ease.
Our History
Our story began in 1996 when our owner, Jeff Carino, decided to follow his passion for cars after graduating from Virginia Tech and completing his MBA from George Mason University. Since then, Jeff has built his business on the principles of professionalism, respect, and integrity. At Rockville Auto Clinic, we strive to treat every customer with the same respect and professionalism that we would expect for ourselves.
Our Mission
Our mission is to provide you with a stress-free automotive experience. We understand that your vehicle is a major investment, and we care for each customer's vehicle as if it were our own. Our exceptional customer service reminds people of the personal touch that many think has been forgotten in today's big business practices. We are committed to creating a stress-free experience for you, our customer, and we guarantee the best quality service done right, the first time.
Our Services
At Rockville Auto Clinic, we offer a wide range of services to keep your vehicle running smoothly. From routine maintenance like oil changes and brake repairs, to more complex diagnostics and repairs, we have got you covered. Our Services include:
- Brake Repair
- Check Engine Light
- Oil Change
- State Inspection
- And many more!
Why Choose Us
At Rockville Auto Clinic, we are proud to be an ATI certified shop, which requires over 200 hours of business and customer service training. We are committed to creating a stress-free experience for you, our customer, and we guarantee the best quality service done right, the first time. We also offer local shuttle rides to the metro, home, or office, as well as rental car assistance with the rental car office right next door.
Make an Appointment
If you are in need of routine maintenance, or more complicated diagnostics and repair, just call us, stop by, or schedule an appointment online and we will be more than happy to help. We are open Monday to Friday from 8:00AM to 5:30PM, and Saturday and Sunday by appointment only.
Customer Reviews of Rockville Auto Clinic
Overview of Reviews
All 20 reviews of Rockville Auto Clinic are 5-star ratings, indicating an extremely high level of customer satisfaction.
Common Themes
- Honesty and Trust: Many customers praised the honesty and transparency of the staff, particularly Jeff, in explaining the necessary repairs and providing detailed estimates.
- Excellent Customer Service: Customers appreciated the friendly, responsive, and courteous service they received from the staff.
- Quality of Work: Reviewers were impressed with the high-quality work performed on their vehicles, including timely and efficient repairs.
- Reasonable Pricing: Many customers mentioned that the prices were fair and reasonable compared to other repair shops.
- Trustworthy and Reliable: Several reviewers mentioned that they have been taking their cars to Rockville Auto Clinic for years and have always had a positive experience.
Specific Services Mentioned
Some reviewers mentioned specific services they received, including:
- Tire Selection and Installation: One reviewer was pleased with the tire selection process and quick installation.
- Electrical Repair: Another reviewer appreciated the honesty and prompt service for an electrical issue with their classic car.
- Brake Repairs: One reviewer mentioned that the staff checked for potential future problems to prevent surprises.
- General Repairs and Maintenance: Several reviewers praised the thoroughness and reasonable pricing of the general repairs and maintenance services.
