Find Your Balance at Sofi Berryessa
At Rob's Truck & Auto Repair, we take pride in being a complete auto maintenance provider, specializing in prompt, reliable service at competitive prices. Our trusted brands and distributors ensure that our customers receive the best possible vehicle care. Our goal is to be the last and only vehicle care provider you will ever need, and we strive to achieve this by treating our clients with respect and providing them with the best possible service.
Our Mission
Our mission is to provide excellent customer service, ensuring that our clients are completely satisfied with our work. We achieve this by rigorously training our automotive technicians to deliver the highest level of customer service. Our staff has vast experience in performing automotive repairs, and we place heavy emphasis on results. At Rob's Truck & Auto Repair, the customer comes first, and our objective is to complete each job efficiently.
Our Services
We offer a wide range of services to cater to all your vehicle needs. Our services include Diesel Engine Maintenance & Repair, Brakes & Struts, Transmission Service, Shocks and Suspension, Tune-Ups, Diagnostics & Repairs, Steering & Suspension, Engine Replacement, Front End Alignment, Tire Repair & Sales, Fleet Maintenance, and Towing & Rentals. Our state-of-the-art service facility marries the latest automotive technology with excellent customer service. We believe that every customer is special, and we will work hard to keep your business.
What Sets Us Apart
At Rob's Truck & Auto Repair, we guarantee efficient, prompt, and reliable work, and honest service. We're confident that you'll be satisfied with our work, and we back it up with a warranty on all our repairs - 24 months or 24,000 miles. Our expert-trained ASE certified technicians use only premium parts and maintenance services to ensure that your vehicle is running in top condition.
Overall Assessment
The reviews are largely positive, with customers praising the shop's professionalism, expertise, and honesty.
Positive Reviews
- Several customers praised the shop's attention to detail, thoroughness, and willingness to explain repairs and costs upfront.
- Many reviewers appreciated the shop's honesty and transparency, stating that they felt valued and respected as customers.
- The shop's expertise in diesel repairs was particularly praised, with several customers commenting on the owner's extensive knowledge and experience.
- The shop's communication skills were also highlighted, with customers appreciating the regular updates and explanations provided during the repair process.
Negative Reviews
- Two customers expressed dissatisfaction with the shop's repairs, citing issues with overheating and coolant leaks.
- One customer felt that the shop did not properly diagnose the root cause of the problem, leading to additional costs and inconvenience.
- Another customer was unhappy with the shop's communication style, feeling that they were not kept informed about the repair process.
