Quality Car Care You Can Trust
At Maple Grove Automotive, we pride ourselves on being a family-owned business that has been providing quality car care in Downers Grove, Illinois, since 1979. Our team of ASE (Automotive Service Excellence) certified technicians is dedicated to delivering honest and professional automotive repair and auto maintenance services to the people of Downers Grove and surrounding areas. We employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.
Our business is built on the principles of honesty, integrity, and a commitment to excellence. We strive to provide our customers with a personalized experience that is tailored to their specific needs and concerns. Our goal is to build long-term relationships with our customers, and we believe that honesty, transparency, and open communication are essential in achieving this goal.
Our Services
Our auto repair shop is conveniently located in Downers Grove, and our certified mechanics are equipped to handle all repairs. We offer a wide range of services, including general maintenance, exhaust systems, air conditioning service, axle repair, brake repair, oil changes, and much more. Our team is dedicated to providing high-quality service at a fair price, and we only use quality replacement parts to ensure that your vehicle is serviced correctly and safely.
We understand that every vehicle is unique, and we take the time to listen to our customers' concerns and address their specific needs. Whether you're looking for routine maintenance, repairs, or diagnostics, we are here to help. Our team is always happy to answer any questions you may have, and we provide our customers with detailed explanations of the work we perform on their vehicles.
Our Benefits
At Maple Grove Automotive, we believe that our many years of experience in car repair, combined with our commitment to excellence, set us apart from other auto repair shops. Our team has worked on many different vehicle makes and models throughout their years of service in the repair industry, and we are confident in our ability to handle any repair or maintenance task.
We believe in providing the best customer service and support possible. We are knowledgeable, friendly, and always willing to help. If you have a question about a service we perform on your vehicle or want advice on how to better take care of your vehicle, we are here to help.
We also believe in using the latest technology in the automotive repair business. We have invested in the best equipment and tools to ensure that our technicians have everything they need to do their job efficiently and effectively.
Testimonials
Don't just take our word for it! Our customers have rave reviews about our services. Here's what some of our satisfied customers have to say:
- "Great fast service, pricing is appropriate for the quality of the work done. Thank you again for the rescue and replacing of my alternator." - M. Seidel
- "I was extremely pleased and impressed with the work they did, and the way they treated me like I'd been a long time customer." - F. Bailey
- "This shop is awesome! I always feel welcome. This was my second time at the shop and I definitely will go back again. Great professionals. Very customer focused!" - H. Schultz
Trustworthy and Reliable Service
Many reviewers praised Maple Grove Automotive for their trustworthiness, expertise, and reasonable pricing. They appreciated the shop's commitment to providing accurate diagnoses and fair estimates, making them feel confident in the service they received.
Communication and Customer Service
Several reviewers commended the shop's exceptional communication and customer service. They were pleased with the courtesy and respect they received, including offers of rides home and pickup services.
Quality Work and Competitive Pricing
Reviewers were impressed with the quality of work performed by Maple Grove Automotive, often describing it as "top-notch" and "fairly priced." They compared prices with other shops and found Maple Grove to be competitive, if not the lowest.
Minor Concerns and Criticisms
A few reviewers mentioned minor issues, such as feeling ripped off or experiencing some discomfort with certain interactions. However, these concerns were largely overshadowed by the overwhelmingly positive feedback.
