Your European Auto Service Experts
Hi-Tech Import Automotive proudly serves the Downers Grove area with over 50 years of experience keeping European vehicles in optimal condition. We are a family-owned and operated business with a genuine passion for cars and a commitment to honest, reliable service.
Our Expertise
Our team of certified technicians has decades of experience working on all major European brands, including:
- Audi
- BMW
- Jaguar
- Land Rover
- Mercedes-Benz
- Porsche
- Volkswagen
- Volvo
We are equipped with the latest factory-grade tools and technology to diagnose and repair a wide range of issues, from routine maintenance to complex engine problems.
Our Services
We offer a comprehensive range of services, including:
- A/C Repair: Keep your climate control system running smoothly and efficiently.
- Brake Service & Repair: Ensure your brakes are performing flawlessly for maximum safety and control.
- Check Engine Light: Diagnose and resolve any engine-related issues quickly and accurately.
- Clutch Repairs: Trust us to handle all aspects of clutch repair and replacement.
- Engine Repairs: Our experts can repair all types of engine problems, ensuring your engine runs like new.
- Oil Change Services: Regular oil changes are essential for keeping your car healthy and maximizing its lifespan.
- Suspension Repairs: Get your vehicle back to its handling and stability with our expert suspension work.
- Transmission Repairs: We can diagnose and repair all types of transmission problems, ensuring smooth and reliable shifting.
- Tire & Wheel Services: Keep your tires and wheels in optimal condition for better handling and safety.
Why Choose Hi-Tech Import?
- Experience: We have over 50 years of experience working on European vehicles.
- Expertise: Our certified technicians are experts in their fields.
- Quality: We use only the highest-quality parts and equipment.
- Value: We offer competitive rates and transparent pricing.
- Customer Service: We are committed to providing exceptional customer service and building lasting relationships with our clients.
Contact us today to schedule an appointment and experience the difference that Hi-Tech Import Automotive can make for your European vehicle.
About the Reviews
The reviews for Hi-Tech Import are predominantly positive, with many customers praising the honesty, professionalism, and expertise of the staff. Several reviewers mention the shop's willingness to communicate clearly and provide accurate estimates for repairs.
Service and Quality
The reviews highlight the shop's ability to diagnose and repair a range of issues, from simple maintenance tasks to more complex problems. The staff's expertise and attention to detail are consistently praised, with many reviewers praising the shop's transparency and willingness to explain the work necessary to complete a repair.
Customer Service
The reviewers praise the shop's customer service, citing Matt's friendly and approachable demeanor as well as the shop's willingness to listen to customers and provide clear estimates. Many reviewers mention feeling comfortable and valued as customers.
Negative Review
One reviewer, Jason Harris, had a negative experience with the shop, citing poor customer service and feeling rushed during a phone conversation. However, the shop seems to have attempted to address his concerns, with Matt responding to his review and apologizing for any inconvenience caused.
