At Dr. Ralph's Automotive Services Center, we take pride in being a family-owned and operated business since 1976. Our founder, Ralph Sposato, has dedicated his life to the automotive industry, starting his career as a teacher of Automotive Technology and dedicating 30 years of service to the Philadelphia school district. His passion for cars and automotive technology has driven him to establish a reputable and reliable auto repair shop.
Our Difference
What sets us apart is our commitment to customer satisfaction. We understand that our customers are not just looking for a quick fix, but a solution to their vehicle's problems. That's why we take the time to listen to their concerns and provide personalized service. Our team of experienced technicians is dedicated to delivering exceptional workmanship and ensuring that our customers are thrilled with our services.
Our Services
As a full-service auto body repair and mechanical repair center, we offer a range of services that cater to all types of vehicles. Our services include:
- High-quality, complete collision repairs
- Full-service mechanical repairs
- Motorcycle body repair and painting
- Exotic car collision repair
- Auto body repair and mechanical repairs
- Mobile glass repair service
- Paintless dent removal
- And many more!
Our Team
Our team of professionals, including our founder, Ralph, and his son, Franco, is dedicated to providing exceptional service. Each member of our staff is committed to excellence, and we take pride in our attention to detail and dedication to ensuring that our customers are satisfied.
Our Facilities
Our state-of-the-art facility is equipped with the latest tools and equipment, including:
- The latest frame equipment
- Chief three-dimensional measuring system
- Full aluminum repair and welding systems
- A Nova Verta downdraft spray booth with baking capabilities
- In-house air conditioning repairs and service
Our team of ASE and ICAR-certified technicians takes pride in their work, and it shows. They are experienced and certified in:
- Aluminum Repair
- Fiberglass Repair
- Composite Repair
- Aluminum Welding
- Steel Welding
Our Commitment
At Dr. Ralph's Automotive Services Center, we are committed to delivering exceptional service and quality repairs. We understand that our customers have a choice when it comes to auto repair services, and we strive to earn their loyalty and trust through our dedication to excellence.
Communication and Customer Service
Many reviewers have praised Dr. Ralph's for their excellent communication and customer service. They found it easy to schedule appointments, and the staff was always willing to work with them to resolve any issues. Reviews highlight the shop's persistence in dealing with insurance companies on behalf of customers and their friendly and helpful attitude.
Quality of Work
Reviewers have also commended Dr. Ralph's for the quality of their work. They reported that their cars were repaired promptly and to a high standard, with some even noting that their vehicles looked better than new. Several reviewers mentioned that the shop's staff listened to their needs and provided personalized attention.
Unreliable Staff and Practices
However, some reviewers have shared negative experiences with Dr. Ralph's. They reported being treated unfairly based on their ethnicity, having their personal information compromised, and being denied services due to technical issues.
Multiple Issues with the Same Reviewer
One reviewer, Richard Paul, has had multiple negative experiences with the shop over the years. He reported issues with the paint job, radiator, and door repair, and felt that the staff was unhelpful and unprofessional in resolving these problems.
