Trust us to keep your car running smoothly and safely on the road
At Pete's Garage, we take pride in providing top-notch automotive maintenance and repair services to our customers in Durham, NC, and throughout the Triangle Area. For many years, our family-owned and operated business has been dedicated to delivering honest and professional service to our customers. Our team of highly trained, ASE Certified technicians has the skills and latest diagnostic tools to provide you with the absolute best in Durham, NC auto repair and service.
Our Story
Pete's Garage has been in continuous operation as a repair shop since 1946. Our current ownership, brothers Bryan and Patrick Kerwin, took over the business in 2012 from Mr. Pete Gaydou, who worked in the shop for 49 years. Bryan, an ASE Certified Master Mechanic, oversees the mechanical work, while Patrick handles customer service and business operations. We are honored to continue Mr. Gaydou's legacy of offering top-knotch automotive maintenance and impeccable customer service.
Our Mission
At Pete's Garage, our mission is to provide honest answers and a job done right the first time in a family-friendly environment. We strive to treat each and every car that comes into our shop as if it were our own. Our team of ASE Certified technicians uses state-of-the-art equipment and tools to service and repair your vehicles. We are dedicated to treating our customers like family and providing superior automotive service at a reasonable price.
Our Services
We offer a wide range of automotive services, including oil changes, wheel alignment, brake repair, A/C repair and service, and state vehicle inspections. Our ASE Certified technicians use the latest diagnostic equipment and the best quality parts and fluids to service and repair your vehicles. We have the experience and knowledge to service all vehicle makes and models, foreign or domestic.
Why Choose Pete's?
At Pete's Garage, we pride ourselves on our same-day service and quick turnaround times. We offer shuttle service for your convenience and provide friendly service from qualified auto experts. Our 2-year/24,000-mile nationwide warranty gives you peace of mind, and our A+ rating from the Better Business Bureau is a testament to our commitment to excellence.
Overall Experience
The reviews are mixed, with some customers expressing satisfaction with the service at Pete's Garage, while others have had negative experiences.
Positive Comments
Many customers have praised Pete's Garage for their honesty, trustworthiness, and quality of work. They appreciate the detailed reports and friendly service, and feel comfortable leaving their cars in the shop's care.
Negative Comments
Some customers have had negative experiences, including issues with communication, overpricing, and poor work quality. Some have felt misled or taken advantage of, and have expressed disappointment and frustration with their experiences.
Common Themes
- Honesty and trustworthiness are key themes in the positive reviews, with many customers appreciating the shop's transparent and upfront approach.
- Communication is a common issue in the negative reviews, with some customers feeling left in the dark or misunderstood.
- Quality of work is also a significant factor, with some customers praising the shop's attention to detail and others expressing disappointment with the work done.
