Making you feel like royalty with every nail we touch
Northgate Auto Service has been providing top-quality auto repair and maintenance services in Durham, NC since 1950. We started as a classic full-service gas station and are now a modern full-service auto repair facility with over 100 years of combined experience under our belts. Our mechanics utilize state-of-the-art technology to diagnose and repair your vehicle, no matter what the make or model. We offer same-day auto service and a 2-year/24,000-mile nationwide warranty on parts and labor performed at our shop.
Our Philosophy
At Northgate Auto Service, we operate on several key principles: be honest, treat customers' cars as if they were our own, and give back to the community. The result is top-quality auto repair and maintenance services and friendly staff that is always professional and respectful. Over the years, Northgate Auto Service has changed, but those key principles have not. Modern technology with old-fashioned values are a big factor in why our customers stick with us and are happy to recommend our auto services!
Our Services
Northgate Auto Service always promises to deliver honest answers and quality automotive repair services. Our highly skilled mechanics are experienced in handling all forms of auto repair on all makes and models of cars. We want to help you have the best auto repair experience in Durham, NC. That's why we are happy to offer same-day auto services, and a 2-year/24,000-mile warranty on parts and labor performed at our shop!
Our services include:
- General Auto Repair
- Transmission
- Exhaust
- Tire Sales
- Factory Scheduled Maintenance
- Alignment
We service most makes and models, including Chevrolet, Ford, HUMMER, Jeep, GMC, Infiniti, Toyota, and BMW.
Our Commitment to Accessibility
Northgate Auto Service is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Northgate Auto Service (919) 286-0613 if you have any issues in accessing any area of our website.
Overview
The reviews for Northgate Auto Service are overwhelmingly positive, with customers praising the shop's professionalism, friendly staff, and high-quality work.
Customer Service
Customers consistently praised the staff's politeness, helpfulness, and responsiveness. Many reviewers specifically mentioned Pia, the front desk manager, for her kindness, caring, and helpfulness.
Work Quality
Reviewers were extremely satisfied with the work performed on their vehicles, citing good explanations of the work needed, fair prices, and efficient service. Several reviewers specifically mentioned feeling confident in the shop's work and trusting their assessments.
Waiting and Scheduling
Some reviewers appreciated the shop's convenient location and ease of scheduling appointments. A few mentioned feeling comfortable waiting in the shop while work was done.
Communication
Customers praised the shop's clear communication, including explanations of issues, proposed solutions, and prompt responses to questions.
Positive Experiences
Many reviewers mentioned having great overall experiences at Northgate Auto Service, praising the shop's honesty, fairness, and willingness to help.
