Trust us with your car, and we'll take care of the rest!
At VA Auto Care, we pride ourselves on being a reliable and trustworthy auto repair shop in Manassas, VA. Our team of experts has over 20 years of experience in maintenance, prevention, and repair of American, European, and Asian vehicles. Our mission is to provide top-notch service, high-quality work, and affordable prices, ensuring our customers receive the best value for their money.
Our Story
VA Auto Care was founded on strong values, high-quality service, and personal customer care. Our owner, Alex Vallejo, has a passion for cars that spans over two decades. He has worked intensively with big companies and other automotive shops in Northern Virginia and the Dominican Republic, his country of origin. This experience has evolved into a vision to create an auto repair shop that provides quality and affordable solutions to its customers.
Our Services
We offer a wide range of services, including engine repair, auto maintenance, electrical auto repair, transmission and tires, and more. Our team of experts is dedicated to providing personalized service, ensuring your vehicle is in the best shape possible without breaking the bank.
Our Promise
At VA Auto Care, we promise to:
- Provide high-quality service at affordable prices
- Offer personalized customer care
- Ensure availability and quick turnaround times
- Provide a comfortable waiting area with amenities like coffee and tea
- Keep our customers informed about their vehicle's condition and necessary repairs
- Continuously improve our services to meet our customers' evolving needs
Why Choose Us
By choosing VA Auto Care, you can rest assured that you'll receive:
- Honest and transparent service
- Competitive prices
- A team of experts with over 20 years of experience
- State-of-the-art equipment and technology
- A clean and comfortable waiting area
- Flexible scheduling and convenient location
Overview of Reviews
The reviews are generally positive, with most customers expressing satisfaction with the service they received. The staff is praised for being helpful, informative, and prompt. The prices are also considered affordable, and many customers appreciate the honesty and transparency of the mechanics.
Positive Comments
- Friendly and knowledgeable staff
- Affordable prices
- Honest and trustworthy mechanics
- Prompt service
- Good communication
Negative Comments
- One customer had a bad experience with a warranty issue, feeling that they were not informed of additional fees and were charged for diagnostics.
- Another customer had a poor experience with communication, feeling that the shop did not care about the customer's needs.
