Protecting What Matters Most to You
At Guillermo Morales Insurance Agency, we understand the importance of protecting what matters most to you. Our team of experienced insurance professionals is dedicated to providing top-notch insurance services to individuals, families, and businesses in Glendale, Arizona, and the surrounding Phoenix area.
Our Mission
Our mission is to help you recover from the unexpected and plan for the future. We are passionate about providing personalized insurance solutions tailored to your specific needs. Our goal is to build long-lasting relationships with our customers, providing them with the best possible service and protection.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Recreational Vehicles insurance. Additionally, we provide Banking, Mutual Funds, and Annuities services to help you achieve your financial goals.
Our office is equipped to handle all of your insurance needs, and we take pride in being able to serve our community with compassion, honesty, and integrity. Our bilingual team is ready to assist you in English, Spanish, and Afrikaans.
About Our Agency
Our agency has been serving the community of Glendale, Arizona, and the surrounding Phoenix area since 2011. With over 26 years of experience in the insurance and financial services industry, our team is dedicated to providing expert guidance and support to our customers.
Meet Our Agent
Guillermo Morales, our agency's owner, is a long-time resident of Arizona and a proud Glendale Community Supporter. He is a member of the Glendale Chamber of Commerce and has over 26 years of experience in the insurance and financial services industry. Guillermo is a 11-time Ambassador Travel Qualifier and 11-time President Club, and he graduated from Florida International University with a bachelor's degree in finance.
Why Choose Us
At Guillermo Morales Insurance Agency, we are committed to providing exceptional customer service and personalized attention to each of our customers. We understand the importance of building relationships and trust, and we strive to make a positive impact in our community.
Overall Experience
The majority of reviewers had a positive experience with State Farm, praising the helpful and professional staff, excellent customer service, and competitive rates. Many reviewers appreciated the knowledge and assistance provided by specific agents, such as Sandra, Maria, Kevin, Violeta, Alexis, Maritza, Priscilla, Edgar, Guillermo, and Jessica.
Staff and Customer Service
The staff at State Farm were consistently praised for their professionalism, knowledge, and helpfulness. Reviewers appreciated the prompt responses, clear explanations, and friendly demeanor of the agents. Many reviewers thanked specific agents for their assistance and recommended them highly.
Rates and Coverage
Several reviewers mentioned that State Farm offered competitive rates and helped them find the right coverage for their needs. Edgar Hernandez was particularly praised for his honesty and ability to find the best deals.
Negative Experiences
However, some reviewers had negative experiences with State Farm. A few reviewers mentioned poor customer service, unkept promises, and overcharging. Lazaro Garcia, Jim Goodwin, Christina Quinones, and Crystal Castille all had negative experiences with State Farm, citing issues with professionalism, billing, and communication.
