Quality you Can Trust, at a Fair Price!
At Frontline Automotive, we've been serving the Fairbanks community since 1984, providing top-notch auto repair services with a focus on honesty, integrity, and quality. As a NAPA AutoCare Center, we're proud to offer a comprehensive range of services to cater to all your vehicle's needs.
Our Services
From routine maintenance to complex repairs, our team of expert technicians is equipped to handle it all. Our services include A/C service and repair, auto chassis repair, brake caliper replacement, suspension repair, and more. We're also equipped to perform digital vehicle inspections, Oil changes, and other essential maintenance tasks to keep your vehicle running smoothly.
In addition to our extensive repair services, we also offer fleet repair and maintenance solutions for businesses and organizations. Our team is dedicated to providing personalized service, ensuring that every customer leaves our shop feeling satisfied and confident in the work we've done.
Our Mission
At Frontline Automotive, our mission is to provide the best automotive service and repair experience possible by serving our customers with unparalleled honesty, integrity, and quality. We strive to operate with transparency during the service and repair process, never exaggerating or misleading our customers. We make recommendations based on priority, allowing our customers to plan for future service needs.
What Sets Us Apart
We're committed to staying at the forefront of automotive technology, investing in the latest diagnostic software and tools tailored to your vehicle's specific needs. Our digital workflow ensures that we're able to diagnose and repair issues efficiently, minimizing downtime and getting you back on the road quickly.
Why Choose Frontline Automotive?
With years of experience serving the Fairbanks community, we've earned a reputation for quality, reliability, and exceptional customer service. Our team is dedicated to providing personalized attention to every customer, ensuring that every interaction with us is a positive one. Whether you're a local resident or a visitor to our beautiful city, we're here to help you get back on the road quickly and safely.
Service Quality Issues
The reviews highlight concerns with the services provided by Frontline, with multiple customers reporting unsatisfactory experiences. Despite promises made, the quality of work was reportedly subpar, and customers were met with poor communication, resistance, and excuses.
Pricing and Transparency
Some customers expressed frustration with the pricing and transparency of services offered by Frontline. One reviewer felt misled by the shop's failure to provide a quote for repairs, which led to suspicions of non-transparent pricing.
Positive Feedback
Counterbalancing the negative reviews, several customers shared positive experiences with Frontline's services. One reviewer praised the shop's timely and professional service, while another highlighted the friendly staff and the convenient location.
