Trust us to keep you moving!
At Jim's Auto Clinic, we're more than just an auto repair shop - we're a family-owned and operated business that's been a part of Cincinnati's great history for honest and excellent automotive service. Since 1974, we've been committed to providing top-notch auto repair and maintenance services to our valued customers.
Our Story
Our story began with two Cincinnati firemen, Jim Daugherty and Jim Greve, who started working on cars on their off days to make extra money for their growing families. Working out of the back garage of Monfort Heights Exxon Station, they specialized in repairing Japanese cars, namely Toyota's, when no one else wanted to touch them. Their reputation for fixing cars right the first time spread, and soon they were joined by George Berry, who brought his expertise in diesel engines to the team. The rest, as they say, is history.
Our Services
Today, Jim's Auto Clinic is a full-service auto repair shop that offers a wide range of services to keep your vehicle running smoothly. From routine maintenance such as oil changes and tire rotations to complex repairs like engine overhauls and transmission replacements, our team of experienced technicians is equipped to handle it all. We're proud to offer a 3-year/36,000-mile warranty on all repairs, and we're committed to using only the highest-quality parts and materials.
Our Commitment
At Jim's Auto Clinic, we're committed to treating our customers like friends and friends like family. We believe in honesty, integrity, and transparency in all that we do, and we're dedicated to providing personalized service that exceeds your expectations. We're also committed to ensuring effective communication and digital accessibility to all users, and we continually improve the user experience for everyone.
Part 1: Quality of Service
The reviews for Jim's Auto Clinic are mixed, with several customers expressing dissatisfaction with their experience. Some customers have reported issues with the quality of service, including misdiagnosis and overpriced repairs. For example, Author Tj Darnell reported that the shop charged them $1374 to replace a starter, which ended up being a false diagnosis. Another customer, Galen, felt swindled and reported that the shop installed parts incorrectly, leading to further issues.
However, some customers have reported positive experiences, with praise for individual technicians such as Matt Fultz and Curt. For example, Author Justin Eno praised Matt's expertise with European cars, while Author Katie Marples reported a positive experience with Curt's friendly and informative service.
Part 2: Communication and Trust
Communication issues have been a problem for some customers, with some feeling pressured into agreeing to repairs or maintenance that they did not request. For example, Author Galen reported feeling pushed into agreeing to a maintenance package, while Author Anne Lilly expressed frustration with a previous experience before citing a positive experience with Mike.
On the other hand, some customers have praised the communication and trustworthiness of the shop. For example, Author John Anderson reported that the shop was open and honest with him, allowing him to find a good used car with minimal issues.
