Protecting Your Future, One Policy at a Time.
At Crystal Martinez Ins Agy Inc, we believe that insurance is not just about protecting your assets, but about providing peace of mind and confidence in your financial future. With over 25 years of experience in the industry, our team has refined the art of helping individuals, families, and business owners find the ideal insurance plan that meets their unique needs.
Our Story
As a born and raised El Pasoan, I, Crystal Martinez, have always been dedicated to serving my community. As a State Farm agent, I have had the privilege of providing people with an added sense of confidence and reassurance that allows them to realize their dreams. My team and I take the time to thoroughly inform our policyholders, providing remarkable customer service and helping to identify any gaps they may have in their coverage.
Our Services
We offer a wide range of insurance products, including auto insurance, homeowners insurance, life insurance, commercial insurance, and more. Our priority is to always put our customers and community first, and we strive to provide personalized service to each and every one of our policyholders. Whether you're looking for personal or commercial insurance, we have the expertise and experience to help you find the right coverage for your needs.
Our Commitment
At Crystal Martinez Ins Agy Inc, we are committed to always putting our customers and community first. We believe in taking care of others and giving back to our community. As a member of the Vino Nuevo El Paso Church, Board Member for the El Paso Hispanic Chamber of Commerce, and member of Comunity En Accion, I am always looking for ways to get involved and make a positive impact in our community.
Why Choose Us
With over three decades of combined experience in the insurance industry, our team has the expertise and knowledge to help you navigate the complex world of insurance. Our priority is to provide personalized service, exceptional customer care, and tailored insurance solutions that meet your unique needs. Whether you're looking for personal or commercial insurance, we are dedicated to helping you find the right coverage for your needs.
Overall Satisfaction
The reviews express an overwhelming sense of satisfaction with the insurance agency, with all reviewers giving 5-star ratings. The common themes among the reviews are the exceptional customer service, knowledgeable and attentive agents, and the ability to provide personalized and affordable insurance solutions.
Agent Performance
The agents, including Jorge, Crystal, Laura, Perla, Jhakera, and others, were consistently praised for their expertise, professionalism, and dedication to providing excellent customer service. They were described as knowledgeable, attentive, responsive, and going above and beyond to meet the clients' needs.
Customer Experience
The reviewers appreciated the personalized approach, clear explanations, and transparency in the insurance process. They felt valued and respected, with many mentioning the agents' friendly demeanor and willingness to answer questions and address concerns.
Benefits and Savings
Several reviewers mentioned the cost savings and better coverage options provided by the agency. They appreciated the agents' ability to tailor policies to their specific needs, resulting in significant savings without compromising on coverage.
