The Luken Agency Inc. has proudly served the insurance needs of Alton and all of Illinois since 1933. Our independent agency can help you find the best value on auto, home, business insurance, and more. As an independent insurance agency, we work for you, not the insurance carriers. That means we can help you find the best value on auto insurance, home insurance, business insurance, and more from several of Illinois's most trusted carriers.
We take pride in our ability to provide personalized service and tailor-made insurance solutions to individuals, families, and businesses across the state. Our team of experienced agents is dedicated to helping you navigate the complex world of insurance and find the perfect combination of coverage and price to fit your unique needs.
Our Mission
Our mission is to provide our clients with unparalleled service, expert guidance, and the best possible insurance solutions. We strive to build long-term relationships with our clients, and we're committed to helping you achieve your goals and protect what matters most.
Services We Offer
At The Luken Agency Inc., we offer a wide range of insurance products and services, including:
- Auto insurance: Get the best rates on car insurance, motorcycle insurance, classic car insurance, and more.
- Home insurance: Protect your home and belongings with our comprehensive homeowners insurance, renters insurance, condo insurance, and more.
- Business insurance: Safeguard your business with our business owners policy, commercial property insurance, commercial umbrella insurance, and more.
- Health and life insurance: Get the protection you need with our life insurance and health insurance options.
- Flood and earthquake insurance: Prepare for the unexpected with our flood insurance and earthquake insurance options.
Why Choose Us?
Choosing The Luken Agency Inc. means choosing a local, independent agency that genuinely cares about you and your needs. We're not tied to any one insurance carrier, which means we can shop around to find the best rates and coverage options for you. Our experienced agents will work with you to understand your unique situation and provide personalized recommendations to fit your budget and goals.
Get a Quote Today!
Ready to find the perfect insurance solution for you? Request a quote today and let our experienced agents get to work for you!
Overall Experience
The majority of customers have had an extremely positive experience with this insurance agency, praising their friendly and helpful staff, professionalism, and ability to provide personalized service.
Staff Praise
Several reviewers have specifically praised individual staff members, including Lucy, JB, Carla, and Jeff Luken, for their exceptional service, knowledge, and responsiveness. They have been described as being super nice, extremely knowledgeable, and going above and beyond to meet customers' needs.
Insurance Services
The agency has been commended for their ability to provide tailored insurance policies that meet customers' specific needs, including commercial carriage insurance and vehicle insurance. They have also been praised for their quick response times, even outside of business hours.
Comparison to Other Agencies
One reviewer has expressed dissatisfaction with the agency, stating that they did not help them get the best prices and that the staff, with the exception of the owner, were rude and unhelpful. However, this review is an outlier compared to the numerous positive reviews.
