Protecting You, Your Loved Ones, and Your Business
At Payton Logan Ins Agency Inc, we are dedicated to providing top-notch insurance services to individuals, families, and businesses in Kansas City, Missouri, and surrounding areas. Our mission is to provide personalized service, tailored to meet the unique needs of each client, while ensuring they are properly protected with the right insurance coverage.
Our Story
As a State Farm Insurance Agent since 2020, I, Payton Logan, have worked with the company since 2015 and have extensive knowledge of the insurance industry. I graduated from the University of Central Missouri, where I also participated in college athletics. Throughout my career, I have worked in offices that have won numerous awards for customer service and ensuring our policyholders are properly protected.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet insurance. Additionally, we provide banking services to our clients. Our team of experts will work with you to understand your specific needs and provide customized insurance solutions to protect you, your loved ones, and your business.
Our Commitment
At Payton Logan Ins Agency Inc, we are committed to building long-term relationships with our clients, based on trust, integrity, and exceptional service. We believe in taking a personalized approach to insurance, ensuring that our clients receive the right coverage at the right price. Our goal is to provide peace of mind, knowing that you and your loved ones are protected from life's unexpected events.
Get in Touch
If you're relocating to the Kansas City, Brookside, Waldo, Prairie Village, Leawood, or Overland Park area, we invite you to contact us for a free Auto or Homeowner's insurance quote. You can reach us by phone, email, or text, and our team will be happy to assist you.
Overview of Customer Reviews
This summary analyzes 15 customer reviews of Payton Logan's State Farm insurance agency in Kansas City, Missouri. The reviews were mostly positive, with 12 customers giving 5-star ratings and 3 customers giving 1-2 star ratings.
Positive Reviews
The majority of customers praised Payton's excellent customer service, responsiveness, and professionalism. Many customers appreciated his patience and willingness to educate them on their insurance needs and options. Some customers mentioned that Payton and his team went above and beyond to help them, making them feel like family. The positive reviews highlighted Payton's ability to listen to customers' concerns, provide clear explanations, and offer solutions that met their needs.
Negative Reviews
Three customers had negative experiences with Payton's agency. One customer, Kay Smith, had a terrible experience with Payton and his staff, citing multiple rate increases despite moving to a lower-cost area, and eventually being dropped as a client after a non-fault accident. Another customer, Silly Sally, was unhappy with the communication and service she received, feeling like she was being passed around between agents and experiencing a lack of transparency. A third customer, Kay Smith, also expressed frustration with Payton's office, citing unprofessional behavior and a lack of solutions.
