At Black Forest Werkshop, we're passionate about delivering top-notch auto repair services to our valued customers in Austin, Texas. With a rich history dating back to 1985, our team of skilled technicians has been dedicated to providing reliable, high-quality solutions for BMW, Mercedes, Mini, and Porsche enthusiasts. Our mission is to earn your trust by offering personalized customer service, competitive pricing, and unparalleled expertise in our field.
Our Story
Established in 1985, Black Forest Werkshop has grown to become a household name in Austin's auto repair scene. We take pride in being a family-owned business, committed to building long-lasting relationships with our customers. Our facility, located at 2512 Buell Ave, Austin, TX 78757, is equipped with state-of-the-art technology and staffed by experienced technicians who share our passion for delivering exceptional service.
Our Services
At Black Forest Werkshop, we understand that every vehicle is unique, and that's why we offer tailored solutions to cater to the distinct needs of our customers. Our comprehensive range of services includes:
- BMW Service
- Mercedes Service
- Mini Service
- Porsche Service
- Car Care
- 4x4 Services
- AC Repair
- Alignment
- Batteries
- Brakes
- Electrical Services
- Electronic Services
- Engine & Transmission
- Engine Maintenance
Our Commitment
At Black Forest Werkshop, we're committed to providing outstanding customer service, ensuring that every interaction with our team is a positive experience. We guarantee our work, stand behind our promise, and strive to build lasting relationships with our customers. Our goal is to be the go-to auto repair shop for Austin-area residents who demand exceptional quality, reliability, and value.
Overall Experience
The majority of customers have had a positive experience at Black Forest Werkshop, praising the owner, Lee, and his team for their honesty, professionalism, and expertise in repairing BMW and Mini Coopers.
Positive Aspects
- Customers appreciate the transparent and educational approach of the mechanics, who take the time to explain the repairs and provide detailed explanations.
- The workshop is known for its honesty, with many customers feeling confident that they are not being taken advantage of.
- The staff is friendly, accommodating, and respectful, making customers feel at ease.
- The prices are considered reasonable, and the quality of work is high.
Negative Experiences
- Two customers had negative experiences, feeling that they were overcharged or misled about the repairs needed for their vehicles.
