Protecting Your Future, One Policy at a Time
At Michael Fortado State Farm Insurance Agency, we understand that every individual and family has unique insurance needs. That's why we offer a wide range of personalized insurance products and financial services tailored to fit your specific circumstances. Our experienced team of professionals is dedicated to providing you with exceptional customer service and expert guidance to help you make informed decisions about your insurance and financial needs.
Our Story
As a native Texan, I, Michael Fortado, grew up in Flower Mound, Texas, and attended Marcus High School, where I played football. After graduating from the University of Arkansas with a degree in Supply Chain Management, I thought my next step was going to be law school until I got an opportunity to work in an insurance agency of a family friend. With family members who are insurance agents, I received valuable guidance that helped me make the decision to pursue a career in the insurance industry. After being awarded Agent Aspirant of the Year in 2016, I knew my path was leading me to open my own agency. I opened my doors in January of 2019, and I feel blessed to be serving the community of Plano and surrounding areas.
Our Services
We offer a comprehensive range of insurance products and financial services, including auto, homeowners, condo, renters, personal articles, business, life, health, and recreational vehicles insurance. Additionally, we provide banking, mutual funds, and annuities to help you achieve your financial goals. Our team is committed to providing you with personalized quotes, expert advice, and exceptional customer service to ensure that you have the right coverage for your unique situation.
Our Mission
At Michael Fortado State Farm Insurance Agency, our mission is to provide our customers with exceptional insurance and financial services that meet their unique needs and circumstances. We strive to build long-term relationships with our customers, providing them with expert guidance, personalized service, and a commitment to helping them achieve their goals.
Our Team
Our team of experienced professionals is dedicated to providing you with exceptional customer service and expert guidance. We take the time to understand your unique circumstances and provide personalized quotes and advice tailored to your specific needs. Our team is committed to helping you make informed decisions about your insurance and financial needs.
Overview of Reviews
The reviews are mostly positive, with 18 out of 20 reviewers giving a 5-star rating. The reviewers praise the exceptional service, professionalism, and helpfulness of the agents, particularly Michael Fortado and Steven. They mention how the agents took the time to explain policies, answered questions, and provided personalized attention.
Positive Reviews
Many reviewers praised the professionalism and expertise of the agents, particularly Steven and Michael Fortado. They commended the agents for taking the time to explain policies, answer questions, and provide personalized attention. The reviewers also mentioned the ease of getting insurance, the competitive pricing, and the overall positive experience.
Negative Reviews
Two reviewers gave a 1-star rating, expressing dissatisfaction with their experience. One reviewer, Hardie Welch, had a poor experience with the transfer of an automobile policy, citing multiple calls and miscommunication. The reviewer felt frustrated and threatened by an email warning of policy cancellation. Hardie Welch also expressed disappointment with the lack of resolution and follow-up. The other reviewer, Cynthia Daniel, mentioned unprofessional and pushy salespeople and poor follow-up.
