Your Health is in Good Hands
At Plano Family Clinic, we are dedicated to providing top-notch healthcare services to the Plano, TX community. Our experienced team of medical professionals is committed to providing the best possible care to each and every one of our patients. We understand that every patient is unique, and we strive to provide personalized care that meets the individual needs of each person who walks through our doors.
Industry-Leading Healthcare Services
At Plano Family Clinic, we offer a wide range of healthcare services to help keep you and your family healthy. From preventative care to chronic disease management, we are here to help you every step of the way. Here are just a few of the services we offer:
- Prevention & Wellness: We believe that prevention is the best medicine. That's why we offer a variety of preventative care services, including annual physicals, immunizations, and wellness exams.
- Immunizations/COVID-19 Boosters: We offer a range of immunizations, including COVID-19 boosters, to help keep you and your family healthy.
- Work/School/Travel Exams: Whether you need a physical for work, school, or an upcoming trip, we can help. We offer a variety of exams to ensure that you are fit to travel or begin a new job.
- Weight Loss Management: If you are struggling with your weight, we can help. We offer weight loss management services to help you get on track to a healthier lifestyle.
- Minor Surgical Procedures: We offer a variety of minor surgical procedures, including skin tag and mole removal, to help keep you healthy.
Hospitals & Medical Centers
We work closely with a number of hospitals and medical centers in the Plano area, including Texas Health Presbyterian Hospital - Dallas and UTSouthwestern Medical Center. We are committed to providing seamless care, whether you are in our office or in the hospital.
Cutting-Edge Technology
At Plano Family Clinic, we are committed to staying at the forefront of medical technology. We use state-of-the-art equipment and techniques to provide the best possible care to our patients. From Cognivue Brainview Slideshow to Discern biopsy for detection of Alzheimer's, we use the latest technology to ensure that our patients receive the best possible care.
Chronic Disease Management
Living with a chronic disease can be challenging, but we are here to help. We offer chronic disease management services for a variety of conditions, including COPD & asthma care. Our team of medical professionals will work with you to develop a personalized care plan that meets your unique needs.
Family Planning
At Plano Family Clinic, we believe that everyone has the right to plan their family in a way that works for them. We offer a range of family planning services, including annual wellness exams, to help you and your family stay healthy.
New! Shoulder/Knee Joint Injections
We are excited to offer shoulder and knee joint injections to help manage pain and improve mobility. Our experienced medical team will work with you to determine if this treatment is right for you.
Patient Registration Forms
If you are a new patient, you can fill out our registration forms online before your first visit. This will help us to verify your insurance and provide you with the best possible care.
Patient Portal
If you are an existing patient, you can access our patient portal to communicate securely with our healthcare team. This is a great way to stay connected with us between appointments.
Our Providers
Our team of medical professionals is dedicated to providing the best possible care to our patients. Here are our providers:
- Hanh-Dieu Nguyen, MD: Dr. Hanh-Dieu Nguyen has been in practice for over twenty years. She received her medical degree from University of Florida College of Medicine and completed her residency at Tallahassee Memorial Hospital. She is committed to providing a comfortable atmosphere for patients at Plano Family Clinic.
- Khanh Truong, DO: Dr. Khanh Truong is originally from Danang, Vietnam. He graduated with majors in Chemistry, Biology, and Mathematics from Texas A&M University - Commerce and later earned a Master's degree in Chemistry. He attended Touro College of Osteopathic Medicine in New York and completed his residency in Family Medicine at UT Southwestern Medical Center. Currently, he is pursuing a Sleep Medicine fellowship at the same institution.
- Gina Do, MD: Dr. Gina Do is a DFW native and board certified in Family Medicine. She received her medical degree at Texas A&M Health
Overall Experience
The reviews of this medical clinic are mixed, with some patients expressing high praise for the doctors and staff, while others have had more negative experiences.
Positive Reviews
Several patients have reported excellent care from doctors such as Dr. Nguyen, Dr. Hanh, and Dr. Tran. They mention that the doctors are compassionate, knowledgeable, and approachable, and that the staff is friendly and helpful. Some patients have even credited the doctors with helping them achieve significant health improvements.
Negative Reviews
However, several patients have reported disappointment and frustration with the clinic. Some have reported long wait times, poor communication, and rudeness from the front desk and billing staff. A few patients have also mentioned that the doctors are not accommodating to their needs, and that there are issues with getting prescriptions filled.
Technical Issues
Some patients have reported technical issues, such as canceled appointments and difficulties setting up virtual meetings.
Billing and Customer Service
Several patients have reported problems with billing, including incorrect charges and difficulty escalating issues with the front desk.
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