Protecting What Matters Most, One Policy at a Time.
At Olivia Hinen State Farm, we are dedicated to providing top-notch insurance services to our clients in Indiana, Ohio, and Michigan. As a local woman-owned business, we take pride in our commitment to providing personalized attention and expert guidance to help you navigate the complex world of insurance.
Our Story
With over 25 years of combined experience in the insurance industry, our team is equipped to provide you with a Personal Price Plan that addresses your unique insurance needs. Our team is led by Olivia Hinen, a graduate of Indiana-Purdue University Fort Wayne with a Master's degree in Business Administration and Management. Olivia's passion for helping others and giving back to the community drives our mission to provide exceptional service to our clients.
Our Services
We offer a wide range of insurance products and services, including:
- Auto insurance
- Homeowners insurance
- Condo insurance
- Renters insurance
- Personal articles insurance
- Business insurance
- Life insurance
- Health insurance
- Pet insurance
In addition to our insurance products, we also offer banking and mutual fund services, as well as annuities.
What Sets Us Apart
At Olivia Hinen State Farm, we pride ourselves on our exceptional customer service and personalized attention. We believe in taking the time to get to know our clients and understand their unique needs and goals. We offer 24/7 customer service and claims service, and we're always here to help. We also offer flexible scheduling, including after-hours and weekend appointments, to accommodate your busy schedule.
Community Involvement
Giving back to our community is an essential part of our mission. We're proud to support Columbia City Connect and believe in making a positive impact on the lives of those around us.
Overall Experience
Most customers have had a positive experience with Olivia Hinen's State Farm Insurance office. They praised the staff for being professional, knowledgeable, and helpful in explaining coverage options and answering questions.
Staff Performance
The staff, including Lindsey, Olivia Hinen, Tucker, Conner, Josh, and Linda, were commended for their excellent service, promptness, and ability to provide customized insurance plans. They were found to be friendly, patient, and informative.
Pricing and Coverage
Some customers reported significant savings on their insurance premiums, including homeowners and car insurance, after switching to State Farm Insurance with Olivia Hinen's office.
Negative Experiences
A few customers reported negative experiences, including unprofessional staff behavior, cancellation of insurance due to a report from LexisNexis Consumer Center, and disputes over claims payments.
