Protecting Your Tomorrow, Today
At Marcus Elam State Farm, we are dedicated to providing exceptional insurance services to individuals, families, and businesses in Fort Wayne and surrounding areas. With over 40 years of combined insurance experience, our team of licensed professionals is committed to understanding your unique needs and providing personalized insurance solutions that protect your assets and loved ones.
Our Mission
Our mission is to be the first and preferred choice for all your insurance and financial service needs in Fort Wayne. We strive to provide professional and efficient service, taking the time to complete a comprehensive review of your insurance needs. Our goal is to help you make informed decisions about your insurance coverage, ensuring you have the right protection for your auto, home, business, life, and health.
Our Services
We offer a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. Additionally, we provide banking and annuity services to help you achieve your financial goals. Our team is dedicated to providing you with the right coverage options, ensuring you have the protection you need at an affordable price.
Our Team
Our team is comprised of experienced insurance professionals who are dedicated to providing exceptional customer service. With a combined 40 years of insurance experience, we have the knowledge and expertise to help you make informed decisions about your insurance coverage. Our team includes:
- Marcus Elam, State Farm Agent
- Maddison Scherer, Account Manager
- Brooke Gerig, Account Manager
- Liz Aldridge, Account Manager
- Amber Williams, Account Manager
Our Office
Our office is conveniently located at 1611 S Calhoun Street, Fort Wayne, IN 46802-5255, directly across from the St. Vincent's Thrift Store, just south of the train tracks. We are open Monday from 9am to 12:30pm, Tuesday to Friday from 9am to 5pm, and closed on Saturdays and Sundays. You can contact us by phone at (260) 755-1906 or by texting us 24 hours a day. We also have a convenient online quote system, allowing you to request a personalized quote at your convenience.
Our Values
At Marcus Elam State Farm, we value our customers and strive to provide exceptional customer service. We believe that our customers are the reason for our business, not an interruption to our business. We treat our customers with respect and professionalism, providing personalized service that meets their unique needs.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by the staff at Marcus Elam - State Farm. The staff are knowledgeable, friendly, and helpful, making the transition to State Farm smooth and efficient. Many reviewers praised the staff for their patience, professionalism, and kind hearts.
Staff Praise
Several staff members were praised by name for their exceptional service, including Brooke, Kyle, Maddie, Amber, Brooklyn Hatlevig, Scarlett, and Katie. These staff members were commended for their ability to answer questions, explain coverage options, and provide personalized service.
Positive Experience
Reviewers reported having a positive experience with State Farm, citing the ease of switching to the company and the significant savings they achieved. Many reviewers also expressed their gratitude for the staff's help and recommended the company to others.
